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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

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Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

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If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Policy Letters

Guidance Number Status Subject Additional Attachments Keywords Publication Date
WD 06-14, Chg 1 Active On-the-Job Training—Update On-the-Job Training Plan , On-the-Job Training Monthly Time Report and Invoice , Revisions to WD Letter 06-14 Shown in Track Changes TANF/Choices, TWIST, WIOA, WorkInTexas.com 09/27/2021
TA 259 Active Provision of Meals and Refreshments All Programs, Fiscal - Administration 04/22/2013
TA 142 Active E-mail address for Trade Readjustment Allowances Questions TAA 02/02/2007
WD 18-21, Change 1 Active Coenrollment in the Trade Adjustment Assistance and Workforce Innovation and Opportunity Act Dislocated Worker Programs―Update Trade Adjustment Assistance Coenrollment Declination Form , Revisions to WD Letter 18-21 Shown in Track Changes TAA, WIOA, WorkInTexas.com 03/18/2024
WD 03-17 Active Chief Elected Official’s Membership Guide for Local Workforce Development Boards—Update Administration, WIOA 01/19/2017
WD 06-15 Active Industry-Recognized Skills Certification Initiative Texas Workforce Commission Fiscal Year 2015 Industry-Recognized Skills Certification Initiative Funding Distributions WIA 03/09/2015
WD 17-10 Active Outreach and Promotional Materials, Advertising, Sponsorships, Employee Apparel, and Award Ceremonies Charged to Grant Awards and Subawards Funded through the Texas Workforce Commission Equal Opportunity, General 05/11/2010
WD 25-23 Active Local Participation in the Texas Infant-Toddler Specialist Network Child Care 12/04/2023
WD 29-22, Chg 2 Active Ban of TikTok and Other Nonwork-Related Social Network Services—Update State Agencies Letter , TWC Prohibited Technologies Security Policy , Revisions to WD Letter 29-22, Change 1, Shown in Track Changes Administration 04/25/2023
AEL 01-22 Active Program Year 2021–2022 AEL Allocations, Contracted Measures, and Performance-Based Funding FY2022/PY2021 Adult Education and Literacy Allocation by Provider (Year Beginning July 1, 2021) , Program Year 2021–2022 Adult Education and Literacy Enrollment Targets , Program Year 2021–2022 Performance-Based Funding Criteria , TEAMS Activity Codes for AEL Core Grantee Enrollment Targets AEL, WIOA 01/13/2022
WD 10-07 Active Adoption of Local Workforce Development Board Policies in Open Meetings Administration 02/02/2007
17-12, Change 1 Active Capturing Training-Related Employment Data in WorkInTexas.com―Update Revisions to WD Letter 17-12 Shown in Track Changes General, WIOA, WorkInTexas.com 03/18/2024
AEL 09-20 Active Math Assistance Call Center AEL 12/21/2020
AEL 06-14 Active Contract Amendment Process for Adult Education and Literacy Contracts Ending June 30, 2016 Budget Amendment Worksheet , AEL Contract Action Request Form AEL, TANF/Choices 12/30/2014
WD 08-22 Active Using Eligible Training Provider List for CCDF-Funded Initiatives Child Care, ETP 03/31/2022
WD 27-23 Active Board Contract Year 2024 Child Care Allocations and Targets BCY’24 Child Care Allocations and Adjusted Targets Child Care 12/07/2023
AEL 05-20 Active Modifications to Grants Awarded under TWC RFP 320-18-01, Adult Education and Literacy Service Provider Grant AEL 03/19/2020
WD 14-22, Chg 1 Active Child Care Provider Data and Board Agreements—Update Revisions to WD Letter 14-22, Change 1, Shown in Track Changes Child Care 01/13/2023
WD 80-05, Chg 1 Active Senate Bill 286: Open Meetings and Public Information Training Requirements for Elected and Appointed Public Officials and Board Responsibilities under the Open Meetings Act and Public Information Act Administration 03/19/2008
WD 09-19, Change 3 Active Workforce Innovation and Opportunity Act Performance Outcomes: Measurable Skill Gains—Update Types and Documentation of Measurable Skill Gains , Revision to WD Letter 09-19, Change 2 Shown in Track Changes AEL, Performance, TAA, VR, WIOA 03/18/2024
AEL 08-18, Chg 1 Active AEL Enrollment and Performance Targets—Update Targets for Program Year 2018 AEL Participants Served—Updated with Final Targets , TEAMS Funding Sources and Applicable Target Categories , Statewide Q1–Q3 and Q4 Measurable Skill Gains Targets and Subtargets , Revisions to AEL Letter 08-18 Shown in Track Changes AEL 03/04/2019
WD 53-09 Active Guidelines for Safeguarding the Issuance of Nonmonetary Incentives for Workforce Investment Act and Choices Participants TANF/Choices, WIA 12/23/2009
08-23, Change 2 Active Texas Child Care Connection and Child Care Automated Attendance—Update Attachment 1 , Attachment 2 , Attachment 3 Child Care 12/07/2023
WD 04-21, Chg 3 Active Child Care Investments Partnership Program—Update Child Care Investments Partnership Project Examples , Revisions to WD Letter 04-21, Change 2, Shown in Track Changes Child Care 04/25/2023
FDCM 02-23 Active Agency Board Agreement Policy and Procedure Uploads FDCM 03/01/2023
TA 249 Active Identity Mismatch Verification Report Identity Mismatch Verification Report Child Care, TWIST 04/02/2013
TA 126 Active Updated Process for Obtaining, Deleting Access, and Resetting Passwords for the Texas Health and Human Services NCP Choices, SNAP E&T 08/16/2006
SR WFCMS-01 Active Workforce Case Management System Project Overview 2022 09/26/2022
WD 06-13, Change 2 Active Documenting Services and Participant Contact in WorkInTexas.com Case Notes—Update Attachment 1: Revisions to WD Letter 06-13 Shown in Track Changes , Sample Comprehensive Narrative Entries for WorkInTexas.com Case Notes General, NCP Choices, SNAP E&T, TAA, TANF/Choices, WIOA, WorkInTexas.com 03/18/2024
WD 04-20, Chg 2 Active Greeter in the WorkInTexas.com System—Update Greeter State-Level Defaults Visit Reasons , Revisions to WD 04-20, Change 2, Shown in Track Changes WorkInTexas.com 12/11/2020
WD 18-07, Chg 2 Active Discrimination Complaint Procedures—Update Texas Workforce Solutions Discrimination Complaint Procedures , Texas Workforce Solutions Complaint Information Form (English) , Texas Workforce Solutions Complaint Information Form (Spanish) , Revisions to WD Letter 18-07, Change 1, Shown in Track Changes , Revisions to WD Letter 18-07, Change 1, Attachment 1, Shown in Track Changes Equal Opportunity 01/30/2019
WD 29-23 Active Texas Rising Star Child Care Rule Waivers Child Care 12/14/2023
FDCM 01-23 Active Monitoring the Summer Earn and Learn Program FDCM 02/23/2023
WD 26-21 Active Customer Load Exceptions SNAP E&T, TANF/Choices, TWIST 12/28/2021
WD 07-08 Active House Bill 1196: Repayment of Public Subsidies by Businesses Convicted of Knowingly Employing Undocumented Workers Administration 02/07/2008
WD 28-23, Change 1 Active Guidance on the Use of Metrix Learning™ Services―Update Revisions to WD Letter 28-23 Shown in Track Changes , Metrix General Online Coursework Enrollment Goals—Count by Board , Metrix Industry Certification Track Training and Assistance Participant Estimates—Count by Board , Texas Administrator Guide , Metrix Certification Tracks—Comprehensive Assistance Costs WIOA, WorkInTexas.com 03/18/2024
AEL 01-19 Active Periods of Participation for Adult Education and Literacy AEL, WIOA 01/29/2019
WD 05-21, Chg 3 Active Workforce Career and Education Outreach Specialists Program—Update Workforce Career and Education Outreach Specialists Reporting Spreadsheet—Updated , Revisions to WD 05-21, Change 2, Shown in Track Changes TANF/Choices, WIOA 08/29/2022
WD 28-20, Change 1 Active Deobligation and Reallocation of Commission-Allocated Funds—Update Revisions to WD Letter 28-20 Shown in Track Changes Child Care, SNAP E&T, TANF/Choices, WIOA 12/14/2023
AEL 04-17 Active Implementing and Reporting Workforce Preparation Activities AEL, Fiscal - Administration, WIOA 09/05/2017
AEL 08-15 Active Allowable Advertising and Public Relations Expenditures AEL, Fiscal - Administration 06/22/2015
WD 14-13 Active The Workforce Information System of Texas: New Fund Code for Non–Texas Workforce Commission-Funded Grants TWIST 03/12/2013
WD 47-06 Active Employment Service Salary and Fringe Benefit Reserve Balances Financial Reporting 07/11/2006
SR WFCMS-02 Active WFCMS Business Requirements 09/26/2022
TAB 292, Change 1 Active Assessments in WorkInTexas.com—Update Revisions to TAB 292 Shown in Track Changes AEL, NCP Choices, Performance, TAA, VR, WIOA 03/18/2024
AEL 02-16, Chg 1 Active Implementing the Integrated Education and Training Service Approach—Update AEL, Fiscal - Administration, WIOA 10/13/2016
WD 02-19 Active Babel Notices Babel Notice Requirements All Programs, Equal Opportunity 01/29/2019
WD 47-09 Active Job Training Course Requirements for English as a Second Language Classes All Programs 11/30/2009
WD 17-21 Active Board Contract Year 2022 Federal Poverty Guidelines and State Median Income Amounts for Determining Eligibility and Parent Share of Cost for Child Care Services Board Contract Year 2022 Income Limit Eligibility Code Card for Child Care Services , Income Ranges for Parent Share of Cost Assessment Child Care, TWIST 08/17/2021
WD 19-23, Change 1 Active Local Child Care Committee Requirements—Update Revision to WD Letter 19-23 Shown in Track Changes Child Care 12/19/2023