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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

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Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

Filter results by using the boxes below. You may filter by Subject/Title, Guidance No., Status, Type, Keyword and Year. Once the filters are selected, click the "Filter" button. Click the "Clear All" button to reset the filters and begin a new search.

If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Policy Letters

Guidance Number Status Subject Additional Attachments Keywords Publication Date
WD 45-07 Cash Draw and Expenditure Reporting System Instructions Financial Reporting 10/19/2007
WD 61-06 Literacy and Numeracy Testing for Out-of-School Youth TANF/Choices, TWIST, WIA 12/04/2006
FDCM 04-22 Texas Wage and Hour Assistance FDCM 10/06/2022
SR WFCMS-01 Active Workforce Case Management System Project Overview 2022 09/26/2022
WD 06-13, Change 2 Active Documenting Services and Participant Contact in WorkInTexas.com Case Notes—Update Attachment 1: Revisions to WD Letter 06-13 Shown in Track Changes , Sample Comprehensive Narrative Entries for WorkInTexas.com Case Notes General, NCP Choices, SNAP E&T, TAA, TANF/Choices, WIOA, WorkInTexas.com 03/18/2024
WD 04-20, Chg 2 Active Greeter in the WorkInTexas.com System—Update Greeter State-Level Defaults Visit Reasons , Revisions to WD 04-20, Change 2, Shown in Track Changes WorkInTexas.com 12/11/2020
WD 18-07, Chg 2 Active Discrimination Complaint Procedures—Update Texas Workforce Solutions Discrimination Complaint Procedures , Texas Workforce Solutions Complaint Information Form (English) , Texas Workforce Solutions Complaint Information Form (Spanish) , Revisions to WD Letter 18-07, Change 1, Shown in Track Changes , Revisions to WD Letter 18-07, Change 1, Attachment 1, Shown in Track Changes Equal Opportunity 01/30/2019
WD 29-23 Active Texas Rising Star Child Care Rule Waivers Child Care 12/14/2023
FDCM 01-23 Active Monitoring the Summer Earn and Learn Program FDCM 02/23/2023
WD 26-21 Active Customer Load Exceptions SNAP E&T, TANF/Choices, TWIST 12/28/2021
WD 07-08 Active House Bill 1196: Repayment of Public Subsidies by Businesses Convicted of Knowingly Employing Undocumented Workers Administration 02/07/2008
WD 28-23, Change 1 Active Guidance on the Use of Metrix Learning™ Services―Update Revisions to WD Letter 28-23 Shown in Track Changes , Metrix General Online Coursework Enrollment Goals—Count by Board , Metrix Industry Certification Track Training and Assistance Participant Estimates—Count by Board , Texas Administrator Guide , Metrix Certification Tracks—Comprehensive Assistance Costs WIOA, WorkInTexas.com 03/18/2024
AEL 01-19 Active Periods of Participation for Adult Education and Literacy AEL, WIOA 01/29/2019
WD 05-21, Chg 3 Active Workforce Career and Education Outreach Specialists Program—Update Workforce Career and Education Outreach Specialists Reporting Spreadsheet—Updated , Revisions to WD 05-21, Change 2, Shown in Track Changes TANF/Choices, WIOA 08/29/2022
WD 28-20, Change 1 Active Deobligation and Reallocation of Commission-Allocated Funds—Update Revisions to WD Letter 28-20 Shown in Track Changes Child Care, SNAP E&T, TANF/Choices, WIOA 12/14/2023
AEL 04-17 Active Implementing and Reporting Workforce Preparation Activities AEL, Fiscal - Administration, WIOA 09/05/2017
AEL 08-15 Active Allowable Advertising and Public Relations Expenditures AEL, Fiscal - Administration 06/22/2015
WD 14-13 Active The Workforce Information System of Texas: New Fund Code for Non–Texas Workforce Commission-Funded Grants TWIST 03/12/2013
WD 47-06 Active Employment Service Salary and Fringe Benefit Reserve Balances Financial Reporting 07/11/2006
SR WFCMS-02 Active WFCMS Business Requirements 09/26/2022
TAB 292, Change 1 Active Assessments in WorkInTexas.com—Update Revisions to TAB 292 Shown in Track Changes AEL, NCP Choices, Performance, TAA, VR, WIOA 03/18/2024
AEL 02-16, Chg 1 Active Implementing the Integrated Education and Training Service Approach—Update AEL, Fiscal - Administration, WIOA 10/13/2016
WD 02-19 Active Babel Notices Babel Notice Requirements All Programs, Equal Opportunity 01/29/2019
WD 47-09 Active Job Training Course Requirements for English as a Second Language Classes All Programs 11/30/2009
WD 17-21 Active Board Contract Year 2022 Federal Poverty Guidelines and State Median Income Amounts for Determining Eligibility and Parent Share of Cost for Child Care Services Board Contract Year 2022 Income Limit Eligibility Code Card for Child Care Services , Income Ranges for Parent Share of Cost Assessment Child Care, TWIST 08/17/2021
WD 19-23, Change 1 Active Local Child Care Committee Requirements—Update Revision to WD Letter 19-23 Shown in Track Changes Child Care 12/19/2023
AEL 03-17 Active Implementing and Reporting Workforce Training under the Integrated Education and Training Approach to Service Delivery AEL, Fiscal - Administration, WIOA 08/11/2017
TA 302 Active Texas Advocacy Project Texas Advocacy Project Referral Form , Texas Advocacy Project Training Menu , Texas Advocacy Project Services Overview , Texas Advocacy Project Training Request Form General 02/22/2023
TA 301 Active Agency-Board Agreement Requirements and Contact Information - PDF Administration, Board Planning, General 01/12/2023
WD 02-07, Chg 1 Active Procurement of Workforce Services – Update Contractual Relationships of Boards and Professional Employment Organizations under the Managing Director Approach Administration, General 02/01/2008
SR WFCMS-03 Active Workforce Case Management System September Update 10/05/2022
WD 06-19, Change 2 Active Incumbent Worker Training—Update Revisions to WD Letter 06-19 Shown in Track Changes , Incumbent Worker Tool , Notification Form for Incumbent Worker Training WIOA, WorkInTexas.com 03/18/2024
WD 26-18 Active Test of Adult Basic Education (TABE) Version 11&12 AEL, TANF/Choices, WIOA 11/12/2018
WD 02-22, Chg 1 Active Afghan Humanitarian Parolee Requirements for Eligible Programs, Including the Child Care and Development Fund—Update Revisions to WD 02-22 Shown in Track Changes AEL, Child Care, VR, WIOA, WorkInTexas.com 06/06/2022
WD 22-21 Active Texas Rising Star Contracted Slots Pilot Program Texas Rising Star Contracted Slots Pilot Program Application Child Care 09/17/2021
AEL 01-23 Active Cash Draw and Expenditure Reporting System Instructions for AEL Grant Awards AEL Cost Category Descriptions AEL, Financial Reporting 02/14/2023
WD 29-12 Active Federal Funding Accountability and Transparency Act of 2006—Update Financial Reporting 09/27/2012
WD 51-97, Chg 1 Active Technical Assistance on Local Workforce Board Governance Structure Revised Page 3 Board Planning 09/19/1997
WD 16-22 Active WorkInTexas.com Account Requirement for Workforce Solutions Office Staff WorkInTexas.com Liaison Staff Account Setup , WorkInTexas.com Staff Accounts Reporting Template Administration, TWIST, WorkInTexas.com 08/26/2022
WD 01-24 Active Child Care Professional Development and Resources in Spanish Child Care 01/03/2024
AEL 06-15, Chg 1 Active Expansion of Eligible Population to Be Served from Institutions of Higher Education AEL, WIOA 04/19/2017
CC 01-23 Active Customer Referrals from TWC Customer Care: Standard Email Address for Workforce Solutions Offices Customer Care 01/23/2023
AEL 06-21 Active High School Equivalency Subsidy Program for Program Year 2021–2022 Initial Voucher Distribution to AEL Grant Recipients AEL 12/21/2021
TA 121 Active Non-Workforce Resources Available to Foster Youth 06/08/2006
WD 29-21 Active COVID-19 Stimulus–Funded Child Care Provider Growth Support Payments Initial Board Distributions for Provider Growth Support Payments Child Care, Natural Disaster 12/14/2021
WD 18-23, Change 2 Active Adult Education and Literacy Grant Application Review—Update AEL Local Service Provider Grant RFA 32024-00017—Board Review and Comment Form , Revisions to WD Letter 18-23, Change 1, Shown in Track Changes AEL, Board Planning, WIOA 03/25/2024
WD 15-20 Active Funding Public-Sector Partnerships AEL, ES, SNAP E&T, TAA, TANF/Choices, WIOA 11/04/2020
AEL 07-18 Active Suitable Tests for Use in AEL AEL 10/09/2018
WD 28-07, Chg 1 Active Limitations on Salaries and Bonuses Paid with Workforce Investment Act and Wagner-Peyser Funds—Update Guidelines for Implementing Public Law 109-234 Fiscal - Administration 11/05/2009
WD 06-23 Active Child Care Services Provider Exit Survey Child Care Services Provider Exit Survey (Sample) Child Care 04/24/2023