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Hiring Events: Sept 27:
Laredo
,
Nacogdoches
,
Online
,
San Angelo
| Sept 28:
Laredo
,
Texoma
,
Livingston
,
Nacogdoches
|
More Job Fairs
TWC launches its redesigned website on Sept. 30, 2023. Look forward to a brand new website with you in mind. Online services continue to be available 24 hours a day.
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Job Seekers & Employees
Unemployment Benefits
Introduction to the Unemployment Benefits Appeal Process
Appeal Hearing Officer Handbook - Table of Contents
File Viewing Information
Introduction
100 Purpose of Appeal Tribunal
101 Independence of Appeal Tribunals
102 Attitude of the Hearing Officer
103 Principles of Appeal Hearings
104 Ethics Policy
Prehearing
200 From What May an Appeal Be Filed and By Whom - Parties of Interest
201 Appeals by Persons Who Are Not Parties of Interest
202 Form of Appeal
203 Timeliness of Appeal
204 Scheduling and Postponement of Hearings
205 Notice of Appeal Hearing
206 Time and Place of Hearing
207 Prehearing Review of File
208 Preparation for the Hearing
209 Consolidated Hearings
210 Multi-Claimant Hearings
211 Withdrawals - Section 212.012,
TUC
Act
212 Subpoenas - Section 301.071,
TUC
Act - Commission Rule 18(1)(A), 40
TAC
§815.18(1)(A)
213 Witness Fees - 212.003,
TUC
Act - Rule 18(1)(B), 40
TAC
§815.18(1)(B)
214 Challenges to Interest - Commission Rule 16(2), 40
TAC
§815.16(2)
215 Non-Appearances
216 Late Appearance
217 Rights to Reopen Hearings - Commission Rule 16(b)(B), 40
TAC
§815.16(5)(B)
218 Prehearing Contacts with Parties
219 Telephone Hearings - Commission Rule 16(3)(C), 40
TAC
§815.16(3)(C)
220 Limited Access to Appeal Tribunal Hearings
Hearing
300 Opening the Hearing
301 Use of Interpreters
302 Oaths and Affirmations
303 Representation of Parties
304 Fees for Representing a Claimant
305 Placing Witness "Under the Rule"
306 Independent Investigations
307 What the Hearing Should Cover
308 The Record of Testimony
309 Order of Proof
310 Right of Confrontation and Rebuttal
311 Examining Witnesses
312 Commission Personnel as Witnesses
313 Adjournments, Continuances and Postponements
314 Concluding the Hearing
315 Supplying Parties Information from the Record
316 Telephone Hearings
317 Summary Judg ment Authority in Timeliness Cases
318 Single-Issue "Good Cause" Hearings
319 Sample Questions for Certain Hearing Fact Patterns
320 The Decision
Evidence
400 Evidence - Introduction
401 Definitions and Terms
402 Kinds of Evidence
403 Reasons for Rules of Evidence
404 Stipulations (Rule 16(3)(B)), 40
TAC
§815.16(3)(B)
405 Facts and Opinions
406 Affidavits
407 Relevancy of Evidence
408 Administrative Notice
409 Presumptions
410 Hearsay Rule
411 Exceptions to the Hearsay Rule
412 Handling Documentary Evidence
413 Best Evidence and Parole Evidence Rules
414 Burden of Proof
415 Credibility of Witnesses and Weight of Evidence
416 Substantial Evidence Rule
Interstate Appeals
500 Interstate Benefit Payment Plan
501 Internet and Double Bypass
502 Agent State Procedures
503 Texas As Liable State
Special Hearings
600 Educational Institution Personnel Hearings
601 Commission Hearings
602 Remand Hearings
603 Wage Credit Hearings
604 Forfeitures - Section 214.003 Hearings
605 Labor Dispute Hearings
606 Vacation Pay Hearings
607 Wages in Lieu of Notice
608 Retirement Pay Hearings
609 Principles Underlying the Prevailing Conditions of Work Standard
610 Aliens
611 Chargeback Hearings
612 Drug Testing Cases
613 Temporary and Staff Leasing Cases
Special Programs
700 Unemployment Compensation for Federal Employees - (
UCFE
)
701 Unemployment Compensation for Ex-Servicemen - (
UCX
)
702 Combined Wage Claims (
CWC
)
703 Special Federal Programs (
EUC
,
DUA
,
TRA
)
Performance Criteria
800 Appeals Performance Criteria - Hearing
801 Appeals Performance Criteria - Decision
802 Guidelines for Efficient Work Flow
Departmental Policies
900 Office Hours and Overtime
901 Leave
902 Various Policies and Procedures
903 Agency Policies/Administrative Leave
904 Performance Appraisal Standards
905 Equipment/Supplies
906 Forms
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