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Video Surveillance

  1. Same basic rules apply as for telephone monitoring - if only video is recorded, notice and consent are not mandatory (but are a good idea - see below) - if audio is also recorded, notice and consent are required (for customers, place a notice on the door that the premises are subject to video monitoring).

  2. To avoid grumbling about covert surveillance and possible bad publicity, go ahead and just let employees know that video monitoring of certain areas will take place and get their written consent.

  3. Never attempt to videotape areas where it is known that employees may be undressed on a routine basis (restrooms, dressing rooms).

  4. Only authorized personnel should ever view surveillance tapes - defamation and invasion of privacy suits can result if tapes are shown to unauthorized persons.


For a sample video surveillance policy/consent form, click here.


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