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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

Policy Letters

Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

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If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Guidance Number Status Subject Additional Attachments Type Keywords Publication Date
CC 01-23 Active Customer Referrals from TWC Customer Care: Standard Email Address for Workforce Solutions Offices Customer Care Letters Customer Care 01/23/2023
WD 01-23 Active Funds for Retaining Texas Rising Star Assessors
  1. Distribution of Board Contract Year 2023 Funds for Texas Rising Star Assessors
WD Letters Child Care 01/17/2023
WD 14-22, Chg 1 Active Child Care Provider Data and Board Agreements—Update
  1. Revisions to WD Letter 14-22, Change 1, Shown in Track Changes
WD Letters Child Care 01/13/2023
TA 301 Active Agency-Board Agreement Requirements and Contact Information - PDF TA Bulletins Administration, Board Planning, General 01/12/2023
WD 29-22 Rescinded Ban of TikTok and Other Nonwork-Related Social Network Services WD Letters Administration 12/23/2022
WD 29-22 Rescinded Ban of TikTok and Other Nonwork-Related Social Network Services WD Letters Administration 12/23/2022
WD 29-22 Rescinded Ban of TikTok and Other Nonwork-Related Social Network Services WD Letters Administration 12/23/2022
WD 10-22, Chg 4 Rescinded RESEA and Other Participant Career Transitioning Services—Update WD Letters ES, General, NCP Choices, Rapid Response, RESEA, SNAP E&T, TAA, TANF/Choices, UI, Veterans, WIOA, WorkInTexas.com 11/28/2022
WD 25-22 Rescinded Child Care Quality Funds Report and Implementation and Expenditure Plan WD Letters Child Care 11/07/2022
WD 24-22 Rescinded Funds for Hiring and Retaining Texas Rising Star Mentors WD Letters Child Care 11/07/2022
WD 25-21, Chg 2 Active Guidance on the Use of Metrix Learning™ Industry Certifications—Update
  1. Revisions to 25-21, Change 1, Shown in Track Changes
WD Letters General, WorkInTexas.com 11/04/2022
FDCM 06-22 Active State Fiscal Year (SFY) 2023 Subrecipient Monitoring Policies and Procedures Related to Local Workforce Development Boards FDCM Letters FDCM 10/31/2022
WD 18-18, Chg 2 Active Using the Child Care Formula Grant Award for Quality Improvement Activities—Update
  1. Revisions to WD 18-18, Change 1, Shown in Track Changes
WD Letters Child Care 10/26/2022
WD 10-22, Chg 3 Rescinded RESEA and Other Participant Career Transitioning Services—Update WD Letters ES, General, NCP Choices, Rapid Response, RESEA, SNAP E&T, TAA, TANF/Choices, UI, Veterans, WIOA, WorkInTexas.com 10/17/2022
WD 23-22 Rescinded Texas Rising Star Entry Level Designation Implementation WD Letters Child Care 10/13/2022
WD 19-21, Chg 1 Rescinded Child Care Provider Contract Agreements—Update
  1. Board Contracted Slots Report
  2. Revisions to WD Letter 19-21 Shown in Track Changes
WD Letters Child Care 10/13/2022
FDCM 05-22 Rescinded Board Instructions: Required Posters in Texas Workforce Solutions Offices FDCM Letters FDCM 10/10/2022
FDCM 04-22 Texas Wage and Hour Assistance FDCM Letters FDCM 10/06/2022
SR WFCMS-03 Active Workforce Case Management System September Update Staff Resources 10/05/2022
WD 14-22 Rescinded Child Care Provider Data and Board Agreements WD Letters Child Care 10/04/2022
AEL 03-22 Active High School Equivalency Subsidy Program for Fiscal Year 2023 and AEL Program Year 2022–2023 AEL Letters AEL 09/28/2022
SR WFCMS-02 Active WFCMS Business Requirements Staff Resources 09/26/2022
SR WFCMS-01 Active Workforce Case Management System Project Overview 2022 Staff Resources 09/26/2022
WD 02-21, Chg 1 Active Texas Rising Star Staff Education Extensions—Update
  1. Texas Rising Star Education Extensions Progress Report
  2. Revisions to WD Letter 02-21 Shown in Track Changes
WD Letters Child Care 09/23/2022
WD 18-22 Rescinded Local Workforce Development Board Plans: Guidelines for Two-Year Plan Modifications of 2021–2024 Plans WD Letters Board Planning, WIOA 09/21/2022
WD 22-22 Rescinded Child Care Provider Maximum Reimbursement Rate Increases WD Letters Child Care 09/19/2022
WD 13-22 Rescinded Online Learning Management Systems and Performance Expectations WD Letters TANF/Choices 09/19/2022
WD 10-22, Chg 2 Rescinded RESEA and Other Participant Career Transitioning Services—Update WD Letters ES, General, NCP Choices, Rapid Response, RESEA, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 09/12/2022
WD 20-22 Rescinded Board Contract Year 2023 Federal Poverty Guidelines and State Median Income Amounts for Determining Eligibility and Parent Share of Cost for Child Care Services
  1. BCY'23 Income Limit Eligibility Code Card for Child Care Services
  2. Income Ranges for Parent Share of Cost Assessment
WD Letters Child Care 09/02/2022
WD 05-21, Chg 3 Active Workforce Career and Education Outreach Specialists Program—Update
  1. Workforce Career and Education Outreach Specialists Reporting Spreadsheet—Updated
  2. Revisions to WD 05-21, Change 2, Shown in Track Changes
WD Letters TANF/Choices, WIOA 08/29/2022
WD 17-22 Rescinded Adult Education and Literacy Grant Application Review WD Letters AEL, Board Planning, WIOA 08/29/2022
WD 16-22 Active WorkInTexas.com Account Requirement for Workforce Solutions Office Staff
  1. WorkInTexas.com Liaison Staff Account Setup
  2. WorkInTexas.com Staff Accounts Reporting Template
WD Letters Administration, TWIST, WorkInTexas.com 08/26/2022
WD 19-22 Active Jobs for Veterans State Grants Program: Reforms and Responsibilities of Workforce Solutions Office Staff Serving Veterans
  1. DVOP Eligibility Triage Form
  2. NVTI Serving Veterans Training Attendee Form
Veterans, WIOA 08/24/2022
WD 15-22 Rescinded Workforce Automated Systems Data Entry Deadlines for Board Contract Year 2023 WD Letters Child Care, ES, SNAP E&T, TAA, TANF/Choices, TWIST, WIOA, WorkInTexas.com 08/10/2022
WD 01-20, Chg 2 Active Managing Individuals in the WorkInTexas.com System—Update
  1. Revisions to WD Letter 01-20, Change 1, Shown in Track Changes
WD Letters ES, Rapid Response, RESEA 08/03/2022
WD 27-19, Chg 4 Rescinded State Data Validation Requirements—Update
  1. WIOA Data Element Review
  2. Revisions to WD 27-19, Change 3, Shown in Track Changes
WD Letters ES, TAA, TWIST, Veterans, WIOA, WorkInTexas.com 08/02/2022
WD 05-22, Chg 1 Active Board Support for the Child Care Industry—Update
  1. Child Care Industry Support Funding Application
  2. Child Care Industry Support Funding Report Template
  3. Revisions to WD 05-22 Shown in Track Changes
WD Letters Child Care 07/28/2022
WD 28-21, Chg 2 Rescinded Board Contract Year 2022 Child Care Supplemental Allocations—Update WD Letters Child Care 07/27/2022
WD 11-22 Active Referrals from the Child Care and Unemployment Insurance Early Warning Report WD Letters Child Care, TWIST 07/13/2022
TA 276, Chg 1 Active Child Care and Unemployment Insurance Early Warning Report and Child Care Income Report—Update
  1. Revisions to TAB 276 Shown in Track Changes
TA Bulletins Child Care, RESEA, UI 07/13/2022
WD 12-22 Active Trade Adjustment Assistance (TAA) Program Sunset WD Letters Rapid Response, TAA, UI, WIOA 07/13/2022
TA 300 Active Prekindergarten Partnerships TA Bulletins Child Care 07/01/2022
WD 09-22 Active Prekindergarten Partnerships WD Letters Child Care 07/01/2022
WD 07-22, Chg 1 Rescinded Matching Investment for Child Care Quality Improvement—Update WD Letters Child Care 06/21/2022
WD 10-22, Chg 1 Rescinded RESEA Career Transitioning Services—Update WD Letters ES, RESEA, UI, WIOA 06/16/2022
WD 02-22, Chg 1 Active Afghan Humanitarian Parolee Requirements for Eligible Programs, Including the Child Care and Development Fund—Update
  1. Revisions to WD 02-22 Shown in Track Changes
WD Letters AEL, Child Care, VR, WIOA, WorkInTexas.com 06/06/2022
WD 25-21, Chg 1 Rescinded Guidance on the Use of Metrix Learning™ Industry Certifications—Update WD Letters General, WIOA, WorkInTexas.com 05/20/2022
WD 01-22, Chg 1 Rescinded Short-Term Training for Parents Enrolled in Initial Job Search Child Care —Update WD Letters Child Care, ETP, TWIST, WIOA 05/06/2022
WD 28-21, Chg 1 Rescinded Board Contract Year 2022 Child Care Supplemental Allocations—Update WD Letters Child Care 04/28/2022
WD 05-22 Rescinded Board Support for the Child Care Industry WD Letters Child Care 04/14/2022