Unemployment Benefits Appeals Witness

On this page:

General Information

Tell the truth.
Listen to the whole question and repeat the question in your mind before answering.
Answer the question asked, even if you believe it is the wrong question.

Wait until the other person finishes asking the question before answering it.
Do not assume or guess. Tell what you know from first-hand knowledge.
Stick to the facts.
Be certain you understand the question. Ask the other person to repeat or restate the question if you are uncertain.
“I don’t know” or “I don’t remember” are acceptable answers. You are not expected to have universal knowledge.
Silence is not a bad thing; stop talking when you answer the question.
Correct any mistakes in your statements when they are pointed out to you.
Speak clearly and firmly, loudly enough to be heard by everyone.
Use your own words when answering questions. Do not let the other party form your answer.
Provide a complete answer, even if the other party interrupts.

Read the entire document before answering any questions.
Request that the document be entered as an exhibit if it will assist in answering any questions.
Make sure all documents you intend to offer as exhibits are provided to the hearing officer and the other parties prior to the hearing.
If the document is not available to all parties, do not mention the document.

Avoid conversational or personal discussions, on and off the record. This is a legal proceeding.
Do not show emotion regardless of what is said. Maintain a professional composure.
Be respectful of the hearing officer and the opposing parties.
Avoid arguing with the other side.
Be as comfortable and relaxed as you can.