Unemployment Benefits Appeals Witness
- Tell the truth.
- Listen to the whole question and repeat the question in your mind before answering.
- Answer the question asked, even if you believe it is the wrong question.
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Answering Questions
- Wait until the other person finishes asking the question before answering it.
- Do not assume or guess. Tell what you know from first-hand knowledge.
- Stick to the facts.
- Be certain you understand the question. Ask the other person to repeat or restate the question if you are uncertain.
- “I don’t know” or “I don’t remember” are acceptable answers. You are not expected to have universal knowledge.
- Silence is not a bad thing; stop talking when you answer the question.
- Correct any mistakes in your statements when they are pointed out to you.
- Speak clearly and firmly, loudly enough to be heard by everyone.
- Use your own words when answering questions. Do not let the other party form your answer.
- Provide a complete answer, even if the other party interrupts.
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Documents
- Read the entire document before answering any questions.
- Request that the document be entered as an exhibit if it will assist in answering any questions.
- Make sure all documents you intend to offer as exhibits are provided to the hearing officer and the other parties prior to the hearing.
- If the document is not available to all parties, do not mention the document.
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Hearing Decorum
- Avoid conversational or personal discussions, on and off the record. This is a legal proceeding.
- Do not show emotion regardless of what is said. Maintain a professional composure.
- Be respectful of the hearing officer and the opposing parties.
- Avoid arguing with the other side.
- Be as comfortable and relaxed as you can.
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