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Implement New Customer Service Models and Technology in Your Restaurant
Get Access to Training Series #1, "Introduction to The Pivot of the Customer Experience: Delivery, Pick Up, Waiting, and The Role of Technology in Today’s Restaurant World”: Restaurant Recovery - YouTube
See the full video training series:
- Business Models for Effective Off-premise Food Sales
- Make Your Drive-Thru Window Safe and Profitable
- Designing a Permanent Pick-up Area
- Off-premise Menu Creation
- Packaging: Ensuring Quality of Items for Delivery or Pickup
- Negotiating Third-Party Delivery Contracts
- Safe Alcohol To Go and Delivery
- Expanding Your Digital Brand Presence
- Technology for Customer Transactions
- Contactless Pickup and Payment
- Limiting Guest Volume and Physical Distancing
Video
Implement Permanent Changes and Improve Employee Communications
Get access to training series #2: “Surviving Beyond the Pandemic, An Owner’s Manual”
See the full video training series:
- How Restaurant Owners are Surviving the Pandemic
- How the Pandemic is Permanently Changing Restaurant Operations
- How to Conduct Emergency Restaurant Communication
- How to Communicate Safety Strategies to Restaurant Employees
- How to Conduct Restaurant Hiring and Training During the Pandemic
- How Restaurant Owners Should Navigate PPP Forgiveness and COVID Tax Credits
- Covid-19 Insurance Considerations for Restaurants
Video
Enhance and Expand Your Interior and Exterior Dining
Get access to training series #3: “Making the Most of Your Restaurant Space”
See the full video training series:
- Introduction to How to Make the Most of Your Restaurant Space
- How to Design Interior Restaurant Spaces with Distance in Mind
- How to Implementing Dining Room Barriers for Safety and Aesthetics
- How to Expand Outdoor Dining Areas
- TABC Licenses for Expansion and Off-Premises
- How to Design Exterior Spaces for Outdoor Dining
- How to Promote Restaurant Safety and Cleanliness
- How to Implement Changes to Back of House Operations for Employee and Customer Safety
Video
Hire Restaurant Workers Through the WorkInTexas.com Job Matching Site
Get access to thousands of workers through WorkinTexas.com
- Post jobs at no cost
- Use labor data to plan wages
- Match to qualified talent
- Get help hiring from staff at 180 Texas Workforce Solutions offices
Contact TWC
Certification Portal
The free certification program has ended. Please visit the TRA website to sign up for the ServSafe Food Handler and TABC Seller/Server Certifications for $9.95 with a coupon code after TRA membership verification.
