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TWC will perform system maintenance on Saturday, December 3 resulting in a two-hour intermittent outage starting at 10:00 pm. This outage will affect TWC web applications such as Unemployment Benefits Services, WorkInTexas, and Unemployment Tax Services.
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About Texas Workforce

Purpose

Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas. TWC strengthens the Texas economy by providing the workforce development component of the Governor's economic development strategy. Texas boasts an incredibly skilled workforce ready to attract enterprise to the Lone Star State. By focusing on the needs of employers, TWC gives Texas the competitive edge necessary to draw business here.
 

Mission

Our mission is to promote and support a workforce system that creates value and offers employers, families, individuals, and communities the opportunity to achieve and sustain economic prosperity. 

Vision

Our agency and its Workforce Solutions partners will maximize the power of innovation and partnerships to boost superior business outcomes and realize a competitive advantage for all Texans in the global economy.

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Organization

We have three Commissioners who govern the agency. They are appointed by the Governor of Texas. Together, they oversee the agency and help to develop policies and regulations. The Commissioners each represent employers, labor and the public. 

While the agency is governed by the Commissioners, the Executive Director is head of the agency and manages day-to-day operations.

For a brief overview of our divisions, visit our Executive Staff page.

Our 2023-2027 Strategic Goals are:

  1. Ensure the Texas workforce system supports employers and allows business and industry to thrive.
  2. Ensure a skilled workforce is prepared and equipped to fill critical in-demand jobs, both now and in the future.
  3. Provide exceptional customer service and support to all workforce system stakeholders.

To read more about our action items and goals, view our Strategic GoalsPDF .

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Philosophy

Our work is guided by the following core beliefs: 

  • We believe Texas is the best place in the country to live, work, and do business. 
  • We believe that there must be a skilled worker for every employer and a job for every Texan that wants one. 
  • We believe that local communities are in the best position to address local and regional workforce needs. 
  • We believe that the workforce system of Texas must be market-driven, meeting the needs of employers and workers, for Texas to continue as a leader in the global market. 
  • We believe that individuals must assume personal responsibility for making decisions about their lives and be accountable for their actions. 
  • We believe innovation and partnerships centered around local economic priorities maximizes effectiveness. 
  • We believe in conducting business with the highest standards of ethics, integrity, accountability, and efficiency. 

Our success will be based on the following organizational values: 

  • Our employees are our greatest asset. 
  • We commit to excellence in everything we do. 
  • We treat people with respect and dignity and in a fair and equitable manner. 
  • We strive to be an innovative, flexible and learning organization. 
  • We commit to transparent internal and external communication. 
  • We commit to being an exemplary employer, with world-class performance. 

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Texas Workforce Solutions

Texas Workforce Commission is part of the Texas Workforce Solutions network. This statewide network is comprised of 28 Workforce Development Boards (Boards), their contracted service providers and community partners, and four TWC unemployment benefits Tele-Centers. This extensive network gives our customers local access to job-search resources, career training and temporary financial assistance. The Texas Workforce Solutions network is dedicated to leading a market-driven workforce system. It is their mission to meet the needs of employers and workers and help Texans prosper. 

Texas Workforce Solutions provide workforce development services that help workers find and keep good jobs and help employers hire the skilled workers they need to grow their businesses. Our workforce partners include community colleges, adult education providers, local independent school districts, economic development groups, businesses and other state agencies. Collaboration and coordination among all partners is critical in the success of the Texas workforce system. 

Boards are responsible for overseeing their local workforce services and programs for employers and job seekers. The goal is to maximize funding and productivity while eliminating duplicate efforts. Our agency continuously monitors the Boards programs, provides technical assistance, and holds them accountable for their performance. 

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