Our program helps people with disabilities get ready for, find, or keep a job. We help adults with disabilities of all ages. We also help young students with disabilities prepare for life after school. The program also assists businesses in hiring and supporting employees with disabilities.
What We Do
Education & Training
Employment Services
Employment Resources
Services
Services for adults with disabilities to help them get and keep jobs.
(OIB) helps people 55 and older with vision disabilities live independently.
Transition Services helps students with disabilities plan for their life after graduation.
The Criss Cole Rehabilitation Center is a place that helps adults that have lost their vision.
We specialize in connecting businesses with the job seekers we serve.
We help people who are legally blind set up food industry businesses in various facilities in the State of Texas.
Need Help?
Do you have questions, concerns, comments, or a complaint?
Local
- Contact your vocational rehabilitation counselor directly by phone, email, or visit your local office.
- Request to speak or visit with the vocational rehabilitation supervisor or manager where your counselor is housed.
VR Office Lookup (state.tx.us)
Phone: 512-936-6400
Regional
- Reach out to the Regional Office leadership for assistance.
- Criss Cole Rehabilitation Center, CCRC Ombudsman, Natasha Fields 512-937-8645
- Region 1: Panhandle/West Texas, Kandace Decker/ Jonathan Perkins 806-744-1987
- Region 2: DFW/Texoma, Customer Engagement Officer, Randall Pearson 817-217-4712
- Region 3: Central Texas, Tony Lawrence / Kelly Yarbrough 512-936-4340
- Region 4: East Texas, Dennis Kutach / Malcolm Ifoezeh 817-420-1958
- Region 5: Gulf Coast, Susan Lindsey / Tasheara Gobert 832-681-2633
- Region 6: South Texas, Customer Engagement Officer, Janette Ramos 210-414-5868
Statewide
- Contact: State Office Ombudsman, Erin Humphreys - vrombudsman@twc.texas.gov / 512-367-2397
Additional Resources:
- Disability Rights Texas – Client Assistance Program (CAP) / 800-252-9108
- File An Appeal (when you disagree with a decision)
Vocational Rehabilitation Appeal Procedures - Can We Talk?
Vocational Rehabilitation Appeal Procedures - Can We Talk? (Spanish)
Vocational Rehabilitation Appeal Procedures - Can We Talk? (large print)
Vocational Rehabilitation Provider Locator Tool
TWC’s Vocational Rehabilitation (VR) Provider Locator is now available. Staff and customers can easily search for VR providers by zip code, location radius, service category, and contract type. This search tool helps identify service providers near VR customers.
Refer to the Provider Locator Tool documentation or view the Provider Locator video for a demonstration on how to use and navigate the tool.
For questions about this tool or to report any issues, please use the VR Provider Locator form.
Reports
The federal government requires the Texas Workforce Commission (TWC) to work on the Texas Combined State Plan. This plan spans four years and outlines how the state will reach its workforce goals. TWC also collaborates on the annual report of the Rehabilitation Council of Texas. These reports contain information about how well the VR program is working.
VR Manuals, Guides, and Publications
- Vocational Rehabilitation Publications
- Vocational Rehabilitation Services Manual (VRSM)
- Vocational Rehabilitation Standards for Providers (VR-SFP)
- Board VR Requirements Manual (BRM)
- Criss Cole Rehabilitation Center Policy Manual
- Independent Living Services for Older Individuals Who Are Blind Policies and Procedures Manual
Rehabilitation Council of Texas
The Rehabilitation Council of Texas teams up with TWC's Vocational Rehabilitation programs. They create, approve, and look over state goals and priorities.