Information for COVID-19 FAQ, Employers, Jobseekers, Self-Employed, Child Care and Unemployed After Returning to Work Guidance
TWC Investigating Potential Fraud Cases | FEMA Ends LWA Additional $300 Payments
The Employer Benefit Services (EBS), Unemployment Benefit Services (UBS), Unemployment Tax Registration (UTR), and Unemployment Tax Services (UTS) applications will be unavailable from 12:30am – 2:00am Sunday, 11/01/2020 due to maintenance.

Contact Information

Jobs & Workforce Services

For help with job posting and placement, recruiting, training, career development and child care.

Unemployment Tax

For help with filing and paying taxes, tax information, forms and new accounts.

Return to Top

Unemployment Benefits & Claims - Claimants

For help with applying for unemployment benefits.

  • Tele-Center phone number & hours Tele-Center Phone Number and Hours Número de teléfono y horas del Tele-Centro
  • Online service options:
  • Automated phone service options:
  • Benefit overpayment collections unit:
  • Unemployment benefits contact information for claimants Unemployment Benefits Contact Information for Claimants Información de Contacto para Beneficios de Desempleo para los Reclamantes

Unemployment Benefits & Claims - Employers

For employers' help with managing unemployment benefits claims.

Return to Top

Other Resources

Return to Top

Serving People with Disabilities

Vocational Rehabilitation Services

For help with TWC Vocational Rehabilitation Services: Email vr.office.locator@twc.state.tx.us. In your email, include your name, phone and address including city, state and ZIP CODE. The Vocational Rehabilitation department provides services to a wide variety of people with disabilities; if you’re unsure whether your disability would qualify, please include a brief description in your email and we will contact you. Do not include your social security number.

Find Texas Workforce Solutions Vocational Rehabilitation Services office locations

Return to Top

Labor Market & Career Information

For help with career planning and labor market information for students and parents, researchers, job seekers and employers.

  • Call:
  • Email about labor market or career information:  lmci@twc.state.tx.us
  • Online service options:
    Labor Market and Career Information

Return to Top

More Program Contacts

Return to Top

Customer Relations

  • TWC's Compact with Texans
  • How are we doing? Customer Service Survey Encuesta Sobre el Servicio de Atención al Cliente
  • Email TWC Customer Relations: customers@twc.state.tx.us
  • TWC Ombudsman:  For information and complaint resolution regarding all TWC services, contact the TWC Ombudsman:

Return to Top