Note: The WorkInTexas (WIT) Case Management webinars were recorded to be used until more polished training materials can be developed. Some steps may have changed since they were recorded.
On August 1st, 2025, TWC Training and Development moved to a new Learning Management System (LMS) called Element LMS. This new platform will be the home for all of our online computer-based trainings, both current and in the future. The links below have been updated to the new platform. To help you prepare for this transition, please watch this short video on how to create a user account and complete a CBT in the the new system: Element Walkthrough for External Users
These webinars are divided by topic.
WIT Desk Aids:
- Metrix in WIT Desk Aid
- Support Service Data Entry Desk Aid
- Customer Load Exceptions Desk Aid
- TANF Youth Initiative Desk Aid
Data Integrity (DINT) Documents:
- WIT Data Integrity and Data Corrections
- Approved DINT Request Summary and Details
- Contractor DINT Request Form
The Webinars include the following classes:
| Webinar | Description | Resources |
|---|---|---|
| WorkInTexas Case Management - Workforce Innovation and Opportunity Act (WIOA) | WIOA – This Webinar is a recorded TTT training session for how to navigate and perform WorkInTexas case management functions for the WIOA (Workforce Innovative and Opportunity Act) program. | |
| WorkInTexas Case Management - Supplemental Nutrition Assistance (SNAP) Program | SNAP – This Webinar is a recorded TTT training session for how to navigate and perform WorkInTexas case management functions for the Supplemental Nutrition Assistance (SNAP) program. | |
| WorkInTexas Case Management - Choices Program (TANF) | TANF/Choices - This Webinar is a recorded TTT training session for how to navigate and perform WorkInTexas case management functions for the Choices program. | |
| WorkInTexas Case Management - Trade Adjustment Act (TAA) | Trade - This Webinar is a recorded TTT training session for how to navigate and perform WorkInTexas case management functions for the Trade Adjustment Act (TAA) program. | |
| WorkInTexas Case Management - Reports Program | Reports – This Webinar covers the use of WorkInTexas reports including an introduction to Ad Hoc report generation. | |
| WorkInTexas Case Management - NCP Choices Program | Non-Custodial Parent - NCP Choices- This Webinar is a recorded TTT training session for how to navigate and perform WorkinTexas case management functions for the Non-Custodial Parent NCP-Choices Program. |