Training and Development helps staff at the Texas Workforce Commission (TWC), Local Workforce Development Boards, and other government agencies build skills and improve performance. We provide:
• Professional and technical training.
• Customized training upon request.
• Training for a fee for those outside of TWC.
Our mission is to help TWC and our partners develop their employees and increase productivity.
To see all of our course offerings, view the Training Catalog.
To see our upcoming courses, see our Training Schedule.
Training & Development
To register for a training, send us an email with:
• The name, date, and time of the course.
• Your name.
• Your email address.
• Who you work for.
To submit payment, email us the purchase order. Include the following:
• The name, date, and time of the class.
• The number of participants you are paying for.
• The total amount of the purchase order.
• A signature.
We will send you an invoice after the class.
You may request to schedule a class or other services by phone or email. We will be happy to discuss any specific training needs you might have.
Please complete all mandatory courses below that are applicable to your Board area.
Contact your Board area to determine which courses are required.
- Americans with Disabilities Act Overview
- An Introduction to Rapid Process Improvement
- Artificial Intelligence (AI) Awareness at TWC
- Be the One in the Fight Against Human Trafficking
- Customer Engagement and Complaint Resolution
- Cyber Defenders: Cybersecurity at TWC
- Email Cleanup
- Email Inventory
- Ethics Training
- Equal Employment Opportunity Training
- Fraud and Fact Finding 101
- Fraud Awareness Training
- Introduction to Electronic and Information Resources Accessibility
- IRS Information Security
- New Employee Orientation
- New Grantee Orientation
- Purchasing Overview: The Basic Processes
- Recognition and Prevention of Sexual Harassment
- Records Management
- Request For Applications (RFA) Evaluator Training
- Risk Management 101
- Security Awareness: Phishing
- Sensitive Personal Information (SPI) Training
- SNAP Employment and Training (E&T) Common Findings
- SNAP Employment and Training (E&T) Overview
- Submitting Purchase Requisitions for Approval
- WIOA Discrimination Complaint Process
Contact elearningsupport@twc.texas.gov with any questions or concerns.
Board and Contractor staff can select the Workforce Case Management Resources webpage for training and additional information.