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Do you suspect an unemployment claim was filed using a stolen identity?
Report suspected ID fraud on an unemployment benefits claim using TWC’s online fraud portal

Unemployment Benefits Contact Information for Employers

Tele-Center Phone Number & Hours

Employers can speak with a customer service representative about unemployment benefits by calling an unemployment benefits Tele-Center.

Our Tele-Center hours are Monday - Friday, 7 a.m. to 7 p.m., Central Time. 

Call: 866-274-1722 - Employers only.

Claimants and others, please refer to Unemployment Benefits Contact Information for Claimants.

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