General Inquiries
101 E 15th Street
Austin, TX 78778
United States
8:00 a.m. to 5:00 p.m. CST
Tele-Center: 800-939-6631
Tele-Center: 866-274-1722 (Employers only hotline)
Tele-Serv: 800-558-8321
Hours: General information is available 24/7
Claim status and payment request options are available daily 7:00 a.m. to 6:00 p.m. Central Time.
For questions about Fraud, Unemployment Insurance, and Tax, please use our Contact Request Form, and someone will contact you.
Want us to call you? Please submit a ticket, and someone will contact you.