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General Inquiries


101 E 15th Street
Austin, TX 78778
United States

Phone Number
Monday to Friday
8:00 a.m. to 5:00 p.m. CST
Unemployment Benefit Services

Tele-Center: 800-939-6631                
Tele-Center: 866-274-1722 (Employers only hotline)                

Tele-Serv: 800-558-8321                
Hours: General information is available 24/7                
Claim status and payment request options are available daily 7:00 a.m. to 6:00 p.m. Central Time.

For questions about Fraud, Unemployment Insurance, and Tax, please use our Contact Request Form, and someone will contact you.

Want us to call you? Please submit a ticket, and someone will contact you.

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