The Appeals program provides unemployment benefit claimants and employers the opportunity to challenge an adverse TWC determination on entitlement to benefits or the chargeback of benefits to an employer's account.
In addition, the Appeals program conducts hearings for child care recipients who have been denied child care funding by local workforce boards, and workforce program related state level appeals.
TWC also conducts special hearings for other issues such as decisions regarding wage claims or child labor, unemployment tax rulings, and career schools and colleges actions.
On this page:
Customers
Unemployment Appeals serves claimants and employers with appeal rights who have received adverse determinations made at the Unemployment Benefits Program level. Claimants can get more information about claims and appeals at Unemployment Benefits. Employers can find more information at Unemployment Claim Management & Appeals.
For child care recipients and persons with adverse determinations from local workforce boards, the Appeals program provides an opportunity to challenge those determinations.
Special hearings include:
Reports
Most federal reporting requirements for unemployment appeals are detailed in the U.S. Department of Labor Employment and Training Administration Employment and Training Handbook 401.
Authority & Funding
The Texas Workforce Commission (TWC) administers the Appeals program in Texas for the types of appeals listed above. Appeals for each program are authorized and funded by the program they support. Laws, regulations, and guidance include:
- Unemployment benefits: Texas Administrative Code, Title 40, Part 20, Chapter 815
- Electronic Code of Federal Regulations: Part 650 - Standard for Appeals Promptness - Unemployment Compensation
- Child care and workforce board hearings: Texas Administrative Code, Title 40, Part 20, Chapter 823
- Payday law: Texas Labor Code, Chapter 61
- Child labor law: Texas Labor Code, Chapter 51
- Career schools and colleges: Texas Education Code, Chapter 132
- TWC Rule 13 tax coverage: Texas Administrative Code, Title 40, Part 20, §815.113
Other Resources
Additional unemployment appeals resources and related information on other programs or services.
Unemployment Appeals Resources
Related Program Overviews
Service
Unemployment Benefits Appeals
- Appeals information for claimants
- Appeals information for employers
- Unemployment benefits contact information
- Workforce Solutions offices
Unemployment Tax Appeals
Payday Law Appeals
Other Special Hearings
Report Fraud
- Report suspected fraud, waste or program abuse
800-252-3642
