Employers have two ways to pay unemployment taxes online. They can make an Automated Clearing House (ACH) debit payment or use a credit card.
Some employers have an approved hardship waiver on file with the Texas Workforce Commission (TWC). Only employers who have an approved waiver can mail in their payments.
A hardship waiver is granted to employers who either:
- Do not have a computer or
- Do not have access to the Internet
For more information about waivers or electronic filing and paying, please contact your nearest tax office.
User ID & Password is Required
Paying unemployment taxes online using UTS requires registration. Registering for UTS is quick and simple. During registration, users create a User ID and password to access the online system. To register and to learn about other online services, visit Unemployment Tax Services.
The account administrator for the employer's UTS account grants permission to pay taxes online. If you are the administrator for the employer's UTS account, you already have the authority to pay unemployment taxes.
- Recommended browsers are Chrome, Edge, Firefox, or Safari. Click on the respective link to download the latest free version.
- Each web page in UTS has a "Need help?" link to a help page explaining the page's purpose and defining each field.
- Payments by bank account (ACH debit) can be scheduled through the end of the current month.
- Scheduled payments can be edited or deleted any time prior to their final processing by TWC.
- Before submitting a payment, you can review and edit any information you entered.
- A copy of the online payment confirmation is available to print for your records.
- An employer's payment history displays for ACH debit and credit card payments.
- Employers who can pay by mail should write their account number on their check or money order.
- You also can file a wage report online or adjust a filed wage report online.
Please use the following steps in paying your unemployment taxes.
- Logon to Unemployment Tax Services.
- Select the Payments tab from the My Home page.
- Select a payment option from the Make Payment page: Bank Account (Online ACH Debit) or Credit Card (American Express, Discover, MasterCard or Visa).
- Submit the payment if paying by ACH debit or credit card. The confirmation page displays for you to view and print for your records.
- If you are paying by check, select Check (By Mail) as the payment option and print the remittance form. Keep a copy of the remittance form for your records with the payment amount entered. Mail in the original with your payment.
If you are paying using the ACH Debit option, you must identify a bank account for your payment. The system will guide you through the process. You will need to provide the bank name, bank routing number, bank account number and bank account type.
An ACH debit payment made via the UTS system may be rejected by your bank for many different reasons. The following is a list of the most common reasons:
- Account Closed - A previously active account has been closed by action of the customer or Receiving Depository Financial Institution (RDFI).
- Account Frozen - The funds in the account are unavailable due to specific action by the RDFI or by legal action.
- Authorization Revoked by Customer - The RDFI’s customer, who has previously authorized recurring withdrawals, has revoked the authorization with the originator for this particular transaction.
- Corporate Customer Advises Not Authorized - The RDFI has been notified by the corporate receiver that the originator of a given transaction has not been authorized to debit the receiver's account.
- Customer Advises Not Authorized or Item is Ineligible, Notice Not Provided, Signatures Not Genuine or Item Altered - The RDFI has been notified by its customer that the originator of a given transaction has not been authorized to debit the customer’s account.
- Insufficient Funds - The available or cash reserve balance is not sufficient to cover the dollar value of the debit entry.
- Invalid Account Number - The account number structure is not valid. The entry may fail the check digit validation or may contain an incorrect number of digits.
- No Account/Unable to Locate Account - The account number structure is valid and passes the check digit validation but does not correspond to the individual identified in the entry or is not an open account.
- Non-Transaction Account - Policies or regulations restrict activity to the account.
- Payment Stopped or Stop Payment on Item - The RDFI’s customer of a debit transaction has stopped payment to a specific ACH debit.
- Routing Number Check Digit Error - The check digit for a routing number is invalid.
- Uncollected Funds - Sufficient book or ledger balance exists, but the value of uncollected transactions brings the available or cash reserve balance below the dollar value of the debit entry.