TWC has launched a new way for customers to communicate with the agency.
Visit the Request Help portal to find answers to frequently asked questions and get help.

Workforce Policy and Guidance

Workforce Policy and Guidance



TWC’s Workforce Policy and Guidance page provides searchable access to Workforce Development Letters, Adult Education and Literacy Letters, Fraud Deterrence and Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:



Comprehensive Program Guides

Visit the Workforce Program Guides page to access comprehensive program-specific guides that provide information and guidance on programs administered by TWC.


WD Letters, AEL Letters, CC Letters, FDCM Letters, and TA Bulletins

Information on all active and rescinded letters will appear in search results. However, a link to the letter is provided only for 1) active letters and 2) rescinded letters that were originally issued on or after January 1, 2016. Filter results by using the boxes below for Search Subject/Guidance No., Status, Keywords, Type, and Date. Once filters are selected, click the Apply button. Click the Reset button to clear all filters to begin a new search.

* If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.



Reset
Guidance Numbersort ascending Status Subject Keywords Publication Date
WD 15-19 Active Guidelines for the Provision of Incentives for Workforce Innovation and Opportunity Act Youth and Choices, including NCP Choices Participants NCP Choices, TANF/Choices, TWIST, WIOA 05/21/2019
WD 15-16 Active Workforce Innovation and Opportunity Act: Eligibility Income Guidelines and Determining Minimum Self-Sufficiency Levels—Update TWIST, WIOA 07/12/2016
TA 142 Active E-mail address for Trade Readjustment Allowances Questions TAA 02/20/2007
WD 14-22, Chg 1 Active Child Care Provider Data and Board Agreements—Update

Attachments:
  1. Revisions to WD Letter 14-22, Change 1, Shown in Track ChangesMS Word
 Child Care 01/13/2023
WD 14-19, Chg 2 Active Workforce Innovation and Opportunity Act: Individual Training Accounts and Training Contracts—Update

Attachments:
  1. Revisions to WD Letter 14-19, Change 2, Shown in Track ChangesMS Word
 ETP, WIOA 06/28/2021
WD 14-17 Active Operational Guidance for Receivables Established for Child Care Services Improperly Paid before October 1, 2016 Administration, Child Care 03/29/2017
WD 14-13 Active The Workforce Information System of Texas: New Fund Code for Non–Texas Workforce Commission-Funded Grants TWIST 03/12/2013
WD 14-08 Active Modifications to Unemployment Insurance Benefits System Access

Attachments:
  1. Unemployment Insurance Benefits System ScreensPDF
 ES, UI 03/19/2008
WD 13-22, Chg 1 Active Online Learning Management Systems and Performance Expectations—Update

Attachments:
  1. Revisions to WD Letter 13-22 Shown in Track ChangesMS Word
 TANF/Choices 03/27/2023
WD 13-21, Chg 1 Active Initial Job Search Child Care—Update

Attachments:
  1. Revisions to WD Letter 13-21 Shown in Track ChangesMS Word
 Child Care 01/21/2022
WD 13-20, Chg 1 Active COVID-19 and Stabilization Grants for Closed Child Care Providers—Update

Attachments:
  1. Revisions to WD Letter 13-20 Shown in Track ChangesMS Word
 Child Care, Natural Disaster 08/28/2020
WD 13-19 Active Online Security Verification Procedures for the Cash Draw and Expenditure Reporting System AEL, Financial Reporting 06/05/2019
WD 13-18 Active Wage Record Requests ES 11/02/2018
TA 126 Active Updated Process for Obtaining, Deleting Access, and Resetting Passwords for the Texas Health and Human Services NCP Choices, SNAP E&T 08/16/2006
TA 121 Active Non-Workforce Resources Available to Foster Youth 06/08/2006
WD 12-22 Active Trade Adjustment Assistance (TAA) Program Sunset Rapid Response, TAA, UI, WIOA 07/13/2022
WD 12-20 Active COVID-19 and Child Care Income Calculations Child Care, Natural Disaster 05/07/2020
WD 12-19, Chg 2 Active Funding Training Programs outside of Local Workforce Development Areas through Individual Training Accounts—Update

Attachments:
  1. Revisions to WD Letter 12-19, Change 1, Shown in Track ChangesMS Word
 ETP, WIOA 10/25/2021
WD 12-17, Chg 1 Active Contract Action Requests - Update

Attachments:
  1. Contract Action Request FormMS Word
  2. Revisions to WD Letter 12-17 Shown in Track ChangesMS Word
 Administration 08/22/2018
WD 11-22 Active Referrals from the Child Care and Unemployment Insurance Early Warning Report Board Planning, Child Care, TWIST 07/13/2022
WD 11-20, Chg 1 Active Supplemental Child Care Distribution—CARES Act CCDBG Funds—Update

Attachments:
  1. wd-11-20-ch-1-att-1-twc.pdfPDF
  2. wd-11-20-ch-1-att-2-twc.docxMS Word
 Child Care, Natural Disaster 06/08/2020
WD 11-18 Active Fiscal Year 2018 Supplemental Child Care Allocations Child Care, Fiscal - Allocations 07/03/2018
WD 11-16 Active Access and Data Security for Workforce Applications TWIST, WorkInTexas.com 06/15/2016
TA 101 Active National Veterans' Training Institute Course Attendance Veterans 08/18/2005
WD 10-22, Chg 4 Active RESEA and Other Participant Career Transitioning Services—Update

Attachments:
  1. Korn Ferry CTS InformationMS Word
  2. TWC CTS Candidate Journey (English + Workshops)PDF
  3. TWC CTS Candidate Journey (Spanish)PDF
  4. Revisions to WD 10-22, Change 3, Shown in Track ChangesMS Word
 ES, General, NCP Choices, Rapid Response, RESEA, SNAP E&T, TAA, TANF/Choices, UI, Veterans, WIOA, WorkInTexas.com 11/28/2022
WD 10-21 Active Trade Adjustment Assistance Expenditure Reporting in The Workforce Information System of Texas TAA, TWIST, WIOA 06/07/2021
WD 10-20 Active COVID-19 and Assistance for Open Child Care Providers Child Care, Natural Disaster 04/29/2020
WD 10-19, Chg 3 Active Fidelity Bonding Services—Update

Attachments:
  1. Fidelity Bond Request Form PDF
  2. Fidelity Bonding BrochurePDF
  3. Fidelity Bonding At-a-GlancePDF
  4. Fidelity Bonding PosterPDF
  5. Revisions to WD Letter 10-19, Change 2, Shown in Track ChangesMS Word
 ES, Second Chance, SNAP E&T, TWIST, WorkInTexas.com 02/11/2022
WD 10-17 Active Implementation of a New CCC Contract Type for Child Care in TWIST

Attachments:
  1. TWIST Eligibility Characteristic Codes - Contracts CrosswalkPDF
 Child Care, SNAP E&T, TANF/Choices, TWIST 03/26/2017
FDCM 10-17 Active Identifying Disallowable Costs FDCM 11/27/2017

Pages

Equal Opportunity Employer/Program
Auxiliary aids and services are available upon request to individuals with disabilities.
Deaf, hard-of-hearing or speech-impaired customers may contact TWC through the relay service provider of their choice. Equal opportunity is the law.

For questions, compliments or complaints, call 800-628-5115

Texas Workforce Commission Values: Community, Responsibility, Innovation, Accountability, Commitment to Excellence and Partnership.

©2011 Texas Workforce Commission Sitemap Policies Open Records Report fraud: 800-252-3642

chat with us

Click here to speak with our Virtual Assistant
Arrow up icon for opening chat window for TWC virtual agent