Reemployment Services & Eligibility Assessment Program

The Reemployment Services and Eligibility Assessment (RESEA) program helps customers getting Unemployment Insurance (UI) benefits. The program has four main goals:

1. Finding Jobs - RESEA helps customers who get UI benefits find jobs faster. The program shortens the amount of time customers get UI payments and helps them find work.
2. Stopping Wrong Payments - RESEA makes sure that UI payments go to the right customers and prevents payments to customers who shouldn’t get them.
3. Qualifying Participants for Additional Resources - RESEA connects customers with services to get a job that maximizes their earning potential. For example, there’s help with child care, transportation, or more training.
4. Connecting the Workforce System - RESEA is the first step for customers to join other programs for help finding jobs.

Services are available statewide, and customers chosen for the program must participate. These customers will meet one on one with an employment coach.

How Does RESEA Work? 

RESEA uses statistics to rank customers who are receiving UI benefits based on their likelihood to exhaust all benefits before finding a job. The statistics include work history, occupational field, wage, and location, among other factors. Each local Workforce Development Board (Board) gets a cutoff score. Some people getting UI benefits are required to participate if they have a score at or above the Board cutoff score, and they will receive a letter that tells them about the RESEA program. 

Mandatory RESEA participants will go through these steps:

1. Watch a Reemployment Services orientation video at home on WorkInTexas.com that explains what happens in the program.
2. Attend an initial face-to-face RESEA meeting with a personal employment coach. These meetings are in person or remote, based on the customer’s needs. At this meeting the employment coach will:

• enroll the customer in the Employment Service program;
• review work-search activities;
• give information about available jobs based on the customer’s skills and interests;
• help the customer make an Individual Employment Plan with the steps for the customer to take to be ready for the job; and
• schedule mandatory career workshops, services, or follow-up meetings as needed.

For more information, see the Job Search and Unemployment Benefits pages.

What Are the Benefits of Participating in RESEA? 

The RESEA program assigns a customer a personal employment coach to help them find another job quickly. The employment coach will work with the customer to create job goals and a description of step-by-step activities to meet those goals. The employment coach may help customers with a résumé, interview skills, and matching them with active job openings in their area. 

What Happens if a Claimant Does Not Participate in RESEA? 

Customers selected for RESEA must go to all scheduled reemployment appointments and complete all required services and activities. If they don’t, the UI division may stop UI payments until the customer finishes all the required activities. That’s why it is important for customers to contact their Workforce Solutions office in advance to reschedule if they cannot make their appointment.