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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

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Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

Filter results by using the boxes below. You may filter by Subject/Title, Guidance No., Status, Type, Keyword and Year. Once the filters are selected, click the "Filter" button. Click the "Clear All" button to reset the filters and begin a new search.

If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Policy Letters

Guidance Number Status Subject Additional Attachments Keywords Publication Date
WD 45-07 Cash Draw and Expenditure Reporting System Instructions Financial Reporting 10/19/2007
WD 61-06 Literacy and Numeracy Testing for Out-of-School Youth TANF/Choices, TWIST, WIA 12/04/2006
AEL 09-20 Active Math Assistance Call Center AEL 12/21/2020
AEL 06-14 Active Contract Amendment Process for Adult Education and Literacy Contracts Ending June 30, 2016 Budget Amendment Worksheet , AEL Contract Action Request Form AEL, TANF/Choices 12/30/2014
WD 07-17, Change 1 Active Local Workforce Development Board Transportation Policies to Safeguard against the Misuse of Funds—Update Revisions to WD Letter 07-17 Shown in Track Changes Administration, Child Care, SNAP E&T, TAA, TANF/Choices, WIOA 03/18/2024
WD 08-22 Active Using Eligible Training Provider List for CCDF-Funded Initiatives Child Care, ETP 03/31/2022
WD 29-22, Chg 2 Active Ban of TikTok and Other Nonwork-Related Social Network Services—Update State Agencies Letter , TWC Prohibited Technologies Security Policy , Revisions to WD Letter 29-22, Change 1, Shown in Track Changes Administration 04/25/2023
AEL 05-20 Active Modifications to Grants Awarded under TWC RFP 320-18-01, Adult Education and Literacy Service Provider Grant AEL 03/19/2020
WD 03-24 Active Employment Service Complaint Determination Appeals Administration, ES 04/16/2024
WD 80-05, Chg 1 Active Senate Bill 286: Open Meetings and Public Information Training Requirements for Elected and Appointed Public Officials and Board Responsibilities under the Open Meetings Act and Public Information Act Administration 03/19/2008
WD 27-19, Change 7 Active State Data Validation Requirements—Update (Change 7) Revisions to WD Letter 27-19, Change 6, Shown in Track Changes ES, TAA, Veterans, WIOA, WorkInTexas.com 11/25/2024
AEL 08-18, Chg 1 Active AEL Enrollment and Performance Targets—Update Targets for Program Year 2018 AEL Participants Served—Updated with Final Targets , TEAMS Funding Sources and Applicable Target Categories , Statewide Q1–Q3 and Q4 Measurable Skill Gains Targets and Subtargets , Revisions to AEL Letter 08-18 Shown in Track Changes AEL 03/04/2019
WD 27-20, Change 1 Active Common Exit Policy―Update Revisions to WD Letter 27-20 Shown in Track Changes ES, NCP Choices, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 03/18/2024
WD 53-09 Active Guidelines for Safeguarding the Issuance of Nonmonetary Incentives for Workforce Investment Act and Choices Participants TANF/Choices, WIA 12/23/2009
WD 13-23 Active RESEA Exemptions, Outreach, and Appointment Cancelations Outreach Scripts RESEA, WorkInTexas.com 09/05/2023
FDCM 02-23 Active Agency Board Agreement Policy and Procedure Uploads FDCM 03/01/2023
SR WFCMS-04 Change 1 Active Workforce Case Management System Questions & Answers—Update 10/30/2023
FDCM 01-24 Active Board Instructions: Reporting Requirements for Suspected Fraud, Waste, Theft, Program Abuse Cases, and Recovery of Improper Payments for the Child Care Program FDCM 04/29/2024
TA 126 Active Updated Process for Obtaining, Deleting Access, and Resetting Passwords for the Texas Health and Human Services NCP Choices, SNAP E&T 08/16/2006
WD 24-20, Change 2 Active In-Demand Industries, In-Demand Occupations, and Target Occupations Lists—Update (Change 2) In-Demand Industries, In-Demand Occupations, and Target Occupations Lists Templates , Industry and Occupations References , Instructions for Completing In-Demand Industries, In-Demand Occupations, and Target Occupations Lists Templates , Revisions to WD Letter 24-20, Change 1, Shown in Tracked Changes Board Planning, ETP, WIOA 11/25/2024
WD 04-20, Chg 2 Active Greeter in the WorkInTexas.com System—Update Greeter State-Level Defaults Visit Reasons , Revisions to WD 04-20, Change 2, Shown in Track Changes WorkInTexas.com 12/11/2020
WD 18-07, Chg 2 Active Discrimination Complaint Procedures—Update Texas Workforce Solutions Discrimination Complaint Procedures , Texas Workforce Solutions Complaint Information Form (English) , Texas Workforce Solutions Complaint Information Form (Spanish) , Revisions to WD Letter 18-07, Change 1, Shown in Track Changes , Revisions to WD Letter 18-07, Change 1, Attachment 1, Shown in Track Changes Equal Opportunity 01/30/2019
WD 01-20, Change 3 Active Managing Reportable Individuals and Participants in the Wagner-Peyser and Jobs for Veterans State Grant Programs in WorkInTexas.com—Update Revisions to WD Letter 01-20, Change 2, Shown in Track Changes ES, Rapid Response, RESEA, Veterans, WorkInTexas.com 03/18/2024
WD 29-23, Change 1 Active Texas Rising Star Child Care Rule Waivers—Update (Change 1) Texas Rising Star Waiver Options—Template Communication to Child Care Programs , Revisions to WD Letter 29-23 Shown in Track Changes Child Care 09/03/2024
WD 04-21, Chg 3 Active Child Care Investments Partnership Program—Update Child Care Investments Partnership Project Examples , Revisions to WD Letter 04-21, Change 2, Shown in Track Changes Child Care 04/25/2023
FDCM 01-23 Active Monitoring the Summer Earn and Learn Program FDCM 02/23/2023
WD 26-21 Active Customer Load Exceptions SNAP E&T, TANF/Choices, TWIST 12/28/2021
WD 07-08 Active House Bill 1196: Repayment of Public Subsidies by Businesses Convicted of Knowingly Employing Undocumented Workers Administration 02/07/2008
TA 314 Active Homeless Veterans’ Reintegration Program ES, Veterans, WIOA, WorkInTexas.com 11/25/2024
AEL 01-19 Active Periods of Participation for Adult Education and Literacy AEL, WIOA 01/29/2019
WD 33-07, Change 1 Active Training Services Information in WorkInTexas.com―Update Revisions to WD Letter 33-07 Shown in Track Changes SNAP E&T, TAA, TANF/Choices, WIOA 03/18/2024
WD 12-22, Change 1 Active Trade Adjustment Assistance Program Sunset—Update (Change 1) Revisions to WD Letter 12-22 Shown in Track Changes Rapid Response, TAA, UI, WIOA 09/03/2024
AEL 08-15 Active Allowable Advertising and Public Relations Expenditures AEL, Fiscal - Administration 06/22/2015
WD 47-06 Active Employment Service Salary and Fringe Benefit Reserve Balances Financial Reporting 07/11/2006
SR WFCMS-01 Active Workforce Case Management System Project Overview 2022 09/26/2022
AEL 02-16, Chg 1 Active Implementing the Integrated Education and Training Service Approach—Update AEL, Fiscal - Administration, WIOA 10/13/2016
WD 15-16, Change 1 Active Workforce Innovation and Opportunity Act: Low-Income Guidelines and Determining Minimum Self-Sufficiency Levels—Update Revisions to WD Letter 15-16 Shown in Track Changes WIOA, WorkInTexas.com 03/18/2024
WD 47-09 Active Job Training Course Requirements for English as a Second Language Classes All Programs 11/30/2009
WD 10-21, Change 2 Active Trade Adjustment Assistance Expenditure Reporting in WorkInTexas.com—Update (Change 2) Revisions to WD Letter 10-21, Change 1, Shown in Track Changes TAA, WorkInTexas.com 09/03/2024
WD 17-21 Active Board Contract Year 2022 Federal Poverty Guidelines and State Median Income Amounts for Determining Eligibility and Parent Share of Cost for Child Care Services Board Contract Year 2022 Income Limit Eligibility Code Card for Child Care Services , Income Ranges for Parent Share of Cost Assessment Child Care, TWIST 08/17/2021
AEL 04-17 Active Implementing and Reporting Workforce Preparation Activities AEL, Fiscal - Administration, WIOA 09/05/2017
TA 302 Active Texas Advocacy Project Texas Advocacy Project Referral Form , Texas Advocacy Project Training Menu , Texas Advocacy Project Services Overview , Texas Advocacy Project Training Request Form General 02/22/2023
WD 21-23, Change 1 Active Local Workforce Development Board Membership—Update Revisions to WD Letter 21-23 Shown in Track Changes Administration, Child Care, WIOA 11/20/2023
TA 301 Active Agency-Board Agreement Requirements and Contact Information - PDF Administration, Board Planning, General 01/12/2023
WD 02-07, Chg 1 Active Procurement of Workforce Services – Update Contractual Relationships of Boards and Professional Employment Organizations under the Managing Director Approach Administration, General 02/01/2008
WD 17-24 Active RESEA Customers Who Have Relocated Within the State RESEA, WorkInTexas.com 12/02/2024
SR WFCMS-02 Active WFCMS Business Requirements 09/26/2022
WD 26-18 Active Test of Adult Basic Education (TABE) Version 11&12 AEL, TANF/Choices, WIOA 11/12/2018
WD 13-22, Change 2 Active Online Learning Management Systems and Performance Expectations—Update Revisions to WD Letter 13-22, Change 1, Shown in Track Changes TANF/Choices 03/18/2024
TA 310 Active Training, Assistive Technology, and Accessibility Resources General 09/03/2024