On this page:
Log on with your existing TWC User ID or create a new User ID.
You can access any of our Unemployment Benefit Services online systems through the above logon link or you can continue reading on this page for system descriptions, information on what’s needed to use UBS, and related tutorials.
Submit an application for unemployment benefits.
If you have an unemployment benefits claim, you can sign up for Electronic Correspondence for online access to your unemployment benefits correspondence.
Electronic Correspondence allows you to receive most, but not all, of your unemployment notices and forms electronically in a secure, online mailbox. You are responsible for regularly checking your online inbox, regardless of whether you receive an email notifying you of new mail. All Electronic Correspondence documents are also available as accessible versions for visually impaired customers.
Once you sign up, you will continue to receive most of your TWC correspondence electronically until you opt out. You must opt out to stop receiving documents by Electronic Correspondence and return to paper mail. For more information, see the tutorial below.
If TWC asked you to provide documents, you can upload them using our online UI Submission Portal.
You will need to input your personal information on the portal, then select the type of submission you want to make from a drop-down menu. The portal also provides a list of the file types you can upload. Make sure to select the Submit button at the top of the page when you are done.
Note: Do not use this portal to submit your appeal or any appeals documents. You must submit your appeal online using Unemployment Benefits Services (UBS), by mail, by fax, or in person at a Workforce Solutions office. Learn about submitting an appeal at: How to Appeal a Decision.
WARNING: If you submit your appeal or appeal documents using this portal, your appeal will be delayed.
If TWC has already established that you are an identity theft victim on your Unemployment Insurance (UI) claim and you need to provide identity verification documents, please visit the UI Fraud Submission portal to provide your documentation.
If you received a Notice of Potential Pandemic Emergency Unemployment Compensation (PEUC) from the Texas Workforce Commission and want to respond online, log on to the PEUC Application
If you have an active claim, request a benefits payment.
If you have an active DUA claim, request a benefits payment.
Earnings amount for each week (if applicable)
Reminder: You must supply TWC with proof of your employment within 21 days of applying for DUA. See Sending TWC Proof of Employment.
TWC cannot pay you for the first week of your claim, also known as the waiting week, until you return to full-time work or exhaust your benefits. If you return to full-time work before exhausting your benefits, you must inform TWC in order to receive payment for that first week. To report that you returned to full-time work, select Request your Waiting Week from the Quick Links menu on your My Home page.
If you have applied for unemployment benefits, view your claim and payment information.
An appeal is your written notice that you disagree with a TWC decision and want your case decided through the appeal process. Appeals can be submitted online.
Unemployment benefits are taxable income reportable to the Internal Revenue Service (IRS) under federal law. You must report all unemployment benefits you receive to the IRS on your federal tax return.
If you are receiving benefits, you may have federal income taxes withheld from your unemployment benefit payments. Tax withholding is completely voluntary; withholding taxes is not required. If you ask us to withhold taxes, we will withhold ten percent of the gross amount of each of your benefit payments and send it to the IRS.
To start or stop federal tax withholding for unemployment benefit payments:
If you received unemployment benefits during the previous calendar year, view the total amount TWC paid to you and any amount withheld.
If TWC requested your Work Search Log information, submit your work search activities.
Change the way that TWC pays your unemployment benefits.
For information about payment options, see:
Recommended browsers are Internet Explorer, Firefox, Chrome or Safari. Click on the respective link to download the latest free version upgrade.
In Internet Explorer version 8 or higher, the Content Advisor must be disabled to access TWC's Internet systems. If you try to logon but receive the message, "The system has logged you off. Please logon again to access the requested page.", then ensure that your browser’s Content Advisor is disabled. You can check the Content Advisor setting or change it by following these steps: On the browser, select Tools. Select Internet Options. Select Content. When the Content Advisor is disabled, the Enable button displays. When the Content Advisor is enabled, the Disable button displays. To change the setting, select the button that displays (Enable or Disable). If prompted, enter the password. Select OK to close the Internet Options window. Close the browser, reopen it and try to logon again.
Texas Workforce Commission collects personal information entered into electronic forms on this Internet site. For more information on your rights to request, review and correct information submitted on our electronic forms, see TWC's Website Privacy & Security Information.
If you are using a computer in a public place, log off and close the browser when you are finished using this website to prevent others from viewing your information.