Find our unemployment benefits contact information for Employers.
Find information on how to respond to TWC employer notices, including a Notice of Application for Unemployment Benefits, Earnings Verification request and Notice of Maximum Potential Chargeback.
Find information about scams involving TWC programs. When TWC finds out about a scam, a summary of that scam is posted on this page.
The Written Authorization to Represent Employing Unit (Form C-42) POA is used to authorize an individual or service company to represent an employer in all matters before Texas Workforce Commission (TWC). It is similar to a power of attorney but used specifically to grant authority for all matters before TWC.
An overpayment is caused when TWC pays unemployment benefits that you were not eligible to receive. State law requires TWC to recover all unemployment benefits overpayments.