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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

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Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

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If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Policy Letters

Guidance Number Status Subject Additional Attachments Keywords Publication Date
CC 01-23 Active Customer Referrals from TWC Customer Care: Standard Email Address for Workforce Solutions Offices Customer Care 01/23/2023
WD 01-23 Active Funds for Retaining Texas Rising Star Assessors Distribution of Board Contract Year 2023 Funds for Texas Rising Star Assessors Child Care 01/17/2023
AEL 07-15 Active Information and Guidance on Program Costs to Support Instructional Performance AEL, Fiscal - Administration 06/19/2015
TA 297 Active Early Learning Public-Private Partnerships Guidebook TEA Early Learning Public-Private Partnerships Guidebook Child Care 03/13/2020
WD 43-11, Chg 2 Active Priority of Service for Eligible Foster Youth—Update Revisions to WD 34-11 Chg 1, Shown in Track Changes Child Care, ES, NCP Choices, SNAP E&T, TAA, TANF/Choices, WIOA 02/19/2020
WD 03-20 Active Texas Prekindergarten Partnership Summit Travel Reimbursement Texas Pre-K Partnership Summit Travel Voucher Child Care 02/19/2020
AEL 02-15 Active Adult Education and Literacy Incentive Awards Employer Partnership Adult Education and Literacy Incentive Awards 2015 Nomination Form , College Integration Adult Education and Literacy Incentive Awards 2015 Nomination Form AEL, TWIST 04/24/2015
AEL 03-15 Rescinded Program Year 2014–2015 Adult Education and Literacy Program 5-Percent Performance Allocation Holdbacks—Update AEL, Fiscal - Administration 04/24/2015
TA 294 Active Provider and Application IDs Used in TWIST and Eligible Training Provider/Program List ETP, TAA, TWIST, WIOA 01/17/2020
TA 293 Active Transportation Services—Update SNAP E&T, TANF/Choices, WIOA 01/14/2020
WD 02-20 Active Prekindergarten Public-Private Partnerships and Wraparound Child Care Child Care 01/08/2020
WD 25-19 Active Earned Income Tax Credit for Employed Temporary Assistance for Needy Families Recipients and Other Low-Income Workers Child Care, TANF/Choices 12/16/2019
WD 28-19 Active Local Workforce Development Board Virtual Meetings Videoconferencing Guidelines Administration 11/19/2019
WD 29-19 Active Statewide Eligible Training Provider List Apprenticeship, ETP, WIOA 11/07/2019
WD 09-19, Chg 1 Rescinded Workforce Innovation and Opportunity Act Performance Outcomes: Measurable Skill Gains—Update AEL, Performance, TAA, TWIST, VR, WIOA 10/31/2019
TA 292 Active Adding New Assessments in TWIST TAA, TWIST, VR, WIOA 10/17/2019
AEL 04-15 Active Cost Allocation and Spending Priority Guidance for Adult Education and Literacy Grant Recipients and Fiscal Agents Cost Allocation Plan Certification AEL, Fiscal - Administration, TANF/Choices, WIOA 06/04/2015
AEL 03-19 Rescinded Fiscal Year 2020/Program Year 2019—Adult Education and Literacy Allocations AEL, Fiscal – Allocations, TANF/Choices 08/16/2019
WD 19-19 Active Federal Appeals Process for WIOA Title I Noncriminal Grievances and Complaints WIOA 08/15/2019
AEL 05-15 Active Distance Learning Expansion Funding Initiative Distribution with Texas High School Equivalency Preparation Emphasis Program Year 2014 Adult Education and Literacy Distance Learning Expansion Initiative Funding Distribution AEL 05/29/2015
AEL 06-18, Chg 1 Active Adult Education and Literacy Temporary Assistance for Needy Families Eligibility—Update Table of Substantive Revisions to AEL Letter 06-18 , Revisions to AEL Letter 06-18 Shown in Track Changes AEL, TANF/Choices 08/13/2019
AEL 02-19 Active Collection of Certain Participant Information for Performance Reporting AEL, TANF/Choices, WIOA 08/08/2019
WD 16-19 Active Collection of Limited English Proficiency Status and Preferred Language Data Equal Opportunity, TWIST, WIOA 06/18/2019
WD 13-19 Active Online Security Verification Procedures for the Cash Draw and Expenditure Reporting System AEL, Financial Reporting 06/05/2019
WD 15-19 Active Guidelines for the Provision of Incentives for Workforce Innovation and Opportunity Act Youth and Choices, including NCP Choices Participants NCP Choices, TANF/Choices, TWIST, WIOA 05/21/2019
WD 06-15 Active Industry-Recognized Skills Certification Initiative Texas Workforce Commission Fiscal Year 2015 Industry-Recognized Skills Certification Initiative Funding Distributions WIA 03/09/2015
AEL 06-14 Active Contract Amendment Process for Adult Education and Literacy Contracts Ending June 30, 2016 Budget Amendment Worksheet , AEL Contract Action Request Form AEL, TANF/Choices 12/30/2014
AEL 08-18, Chg 1 Active AEL Enrollment and Performance Targets—Update Targets for Program Year 2018 AEL Participants Served—Updated with Final Targets , TEAMS Funding Sources and Applicable Target Categories , Statewide Q1–Q3 and Q4 Measurable Skill Gains Targets and Subtargets , Revisions to AEL Letter 08-18 Shown in Track Changes AEL 03/04/2019
WD 18-07, Chg 2 Active Discrimination Complaint Procedures—Update Texas Workforce Solutions Discrimination Complaint Procedures , Texas Workforce Solutions Complaint Information Form (English) , Texas Workforce Solutions Complaint Information Form (Spanish) , Revisions to WD Letter 18-07, Change 1, Shown in Track Changes , Revisions to WD Letter 18-07, Change 1, Attachment 1, Shown in Track Changes Equal Opportunity 01/30/2019
AEL 01-19 Active Periods of Participation for Adult Education and Literacy AEL, WIOA 01/29/2019
WD 02-19 Active Babel Notices Babel Notice Requirements All Programs, Equal Opportunity 01/29/2019
WD 26-18 Active Test of Adult Basic Education (TABE) Version 11&12 AEL, TANF/Choices, WIOA 11/12/2018
WD 13-18 Active Wage Record Requests ES 11/02/2018
AEL 07-18 Active Suitable Tests for Use in AEL AEL 10/09/2018
AEL 05-18 Active Approved Forms of Identity AEL 10/03/2018
AEL 07-14 Rescinded Program Year 2014–2015 Adult Education and Literacy Program 5-Percent Performance Allocation Holdbacks AEL, Fiscal - Administration 12/30/2014
AEL 04-14 Rescinded Adult Education and Literacy Grantee Contracts Ending August 31, 2014 AEL, Fiscal - Administration, TANF/Choices 08/26/2014
WD 24-18 Active Premises Costs for Use of Texas Workforce Commission Buildings Fiscal - Administration 10/01/2018
AEL 03-18 Rescinded Fiscal Year 2019/Program Year 2018 Adult Education and Literacy Allocations and Additional Funding for Professional Development AEL, Fiscal – Allocations 09/20/2018
AEL 03-14, Chg 1 Rescinded Program Year 2014 Adult Education and Literacy Program Allocations for Local Service Delivery and Accompanying Amounts for Professional Development—Update Fiscal - Administration, TANF/Choices 06/17/2014
AEL 01-18, Chg 1 Active Educational Outcomes for Adult Education and Literacy—Update Revisions to AEL Letter 01-18 Shown in Track Changes AEL, WIOA 09/07/2018
AEL 04-18 Active Program Year 2018–2019 Performance-Based Funding and Performance Allocation Holdback AEL 09/07/2018
WD 21-18 Active Supplemental Nutrition Assistance Program Employment and Training County Expansion County Expansion Phase II Table SNAP E&T 08/31/2018
WD 12-17, Chg 1 Active Contract Action Requests - Update Contract Action Request Form , Revisions to WD Letter 12-17 Shown in Track Changes Administration 08/22/2018
WD 05-18 Active Recovery, Use, and Remittance of Child Care Recoupments from Parents Administration, Child Care, Fiscal - Administration 08/06/2018
WD 11-18 Rescinded Fiscal Year 2018 Supplemental Child Care Allocations Child Care, Fiscal – Allocations 07/03/2018
WD 04-18 Active Child Care Early Terminations Due to Program Violations—Implementation and Actions Sample Program Violations Parent Notification Letter , Sample Program Violations Provider Notification Letter Child Care 06/21/2018
AEL 01-14 Active Closeout of Adult Education and Literacy and English Literacy and Civics Program Year 2013–2014 Contracts AEL 04/09/2014
WD 07-18 Active Human Trafficking and the Role of Local Workforce Development Boards General, WIOA 06/21/2018
WD 08-18 Active Trade Adjustment Assistance: Local Commuting Area and Reasonable Cost of Training Standard Trade Adjustment Assistance Reemployment and Training Plan TAA 06/21/2018