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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

Policy Letters

Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

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If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Guidance Number Status Subject Additional Attachments Type Keywords Publication Date
TA 303 Active LinkedIn Administrative Tools TA Bulletins General 03/02/2023
AEL 01-22 Active Program Year 2021–2022 AEL Allocations, Contracted Measures, and Performance-Based Funding
  1. FY2022/PY2021 Adult Education and Literacy Allocation by Provider (Year Beginning July 1, 2021)
  2. Program Year 2021–2022 Adult Education and Literacy Enrollment Targets
  3. Program Year 2021–2022 Performance-Based Funding Criteria
  4. TEAMS Activity Codes for AEL Core Grantee Enrollment Targets
AEL Letters AEL, WIOA 01/13/2022
WD 10-07 Active Adoption of Local Workforce Development Board Policies in Open Meetings WD Letters Administration 02/02/2007
SR WFCMS-01 Active Workforce Case Management System Project Overview 2022 Staff Resources 09/26/2022
AEL 09-20 Active Math Assistance Call Center AEL Letters AEL 12/21/2020
AEL 06-14 Active Contract Amendment Process for Adult Education and Literacy Contracts Ending June 30, 2016
  1. ael-06-14-att1-twc.xlsx
  2. ael-06-14-att2-twc.docx
AEL Letters AEL, TANF/Choices 12/30/2014
WD 08-22 Active Using Eligible Training Provider List for CCDF-Funded Initiatives WD Letters Child Care, ETP 03/31/2022
WD 18-23 Active Adult Education and Literacy Grant Application Review
  1. AEL Local Service Provider Grant RFA 32024-00017—Board Review and Comment Form
WD Letters AEL, Board Planning, WIOA 10/23/2023
WD 18-21 Active Co-enrollment in the Trade Adjustment Assistance and Workforce Innovation and Opportunity Act Dislocated Worker Programs
  1. Trade Adjustment Assistance Co-enrollment Declination Form
WD Letters TAA, TWIST, WIOA 09/27/2021
AEL 05-20 Active Modifications to Grants Awarded under TWC RFP 320-18-01, Adult Education and Literacy Service Provider Grant AEL Letters AEL 03/19/2020
WD 14-22, Chg 1 Active Child Care Provider Data and Board Agreements—Update
  1. Revisions to WD Letter 14-22, Change 1, Shown in Track Changes
WD Letters Child Care 01/13/2023
WD 80-05, Chg 1 Active Senate Bill 286: Open Meetings and Public Information Training Requirements for Elected and Appointed Public Officials and Board Responsibilities under the Open Meetings Act and Public Information Act WD Letters Administration 03/19/2008
WD 30-20 Active Trade Adjustment Assistance (TAA) Final Rule WD Letters Rapid Response, TAA, TWIST, UI, WIOA 12/14/2020
AEL 08-18, Chg 1 Active AEL Enrollment and Performance Targets—Update
  1. Targets for Program Year 2018 AEL Participants Served—Updated with Final Targets
  2. TEAMS Funding Sources and Applicable Target Categories
  3. Statewide Q1–Q3 and Q4 Measurable Skill Gains Targets and Subtargets
  4. Revisions to AEL Letter 08-18 Shown in Track Changes
AEL Letters AEL 03/04/2019
WD 53-09 Active Guidelines for Safeguarding the Issuance of Nonmonetary Incentives for Workforce Investment Act and Choices Participants WD Letters TANF/Choices, WIA 12/23/2009
WD 23-23 Active Child Care Quality Funds Report and Implementation and Expenditure Plan
  1. Board Child Care Quality Expenditure & Activity Report Template
  2. Child Care Quality Expenditure & Activity Report Desk Aid, September 2023
WD Letters Child Care 10/23/2023
WD 04-21, Chg 3 Active Child Care Investments Partnership Program—Update
  1. Child Care Investments Partnership Project Examples
  2. Revisions to WD Letter 04-21, Change 2, Shown in Track Changes
WD Letters Child Care 04/25/2023
FDCM 02-23 Active Agency Board Agreement Policy and Procedure Uploads FDCM Letters FDCM 03/01/2023
TA 249 Active Identity Mismatch Verification Report
  1. tab-249att1.pdf
TA Bulletins Child Care, TWIST 04/02/2013
TA 126 Active Updated Process for Obtaining, Deleting Access, and Resetting Passwords for the Texas Health and Human Services TA Bulletins NCP Choices, SNAP E&T 08/16/2006
SR WFCMS-02 Active WFCMS Business Requirements Staff Resources 09/26/2022
WD 04-20, Chg 2 Active Greeter in the WorkInTexas.com System—Update
  1. Greeter State-Level Defaults Visit Reasons
  2. Revisions to WD 04-20, Change 2, Shown in Track Changes
WD Letters WorkInTexas.com 12/11/2020
WD 18-07, Chg 2 Active Discrimination Complaint Procedures—Update
  1. Texas Workforce Solutions Discrimination Complaint Procedures
  2. Texas Workforce Solutions Complaint Information Form (English)
  3. Texas Workforce Solutions Complaint Information Form (Spanish)
  4. Revisions to WD Letter 18-07, Change 1, Shown in Track Changes
  5. Revisions to WD Letter 18-07, Change 1, Attachment 1, Shown in Track Changes
WD Letters Equal Opportunity 01/30/2019
WD 19-23 Active Local Child Care Committee Requirements WD Letters Child Care 10/23/2023
WD 16-21 Active Trade Adjustment Assistance Reversion 2021 WD Letters TAA, TWIST, UI, WIOA 09/27/2021
FDCM 01-23 Active Monitoring the Summer Earn and Learn Program FDCM Letters FDCM 02/23/2023
WD 26-21 Active Customer Load Exceptions WD Letters SNAP E&T, TANF/Choices 12/28/2021
WD 07-08 Active House Bill 1196: Repayment of Public Subsidies by Businesses Convicted of Knowingly Employing Undocumented Workers WD Letters Administration 02/07/2008
SR WFCMS-03 Active Workforce Case Management System September Update Staff Resources 10/05/2022
WD 06-13, Chg 1 Active Documenting Services and Participant Contact in The Workforce Information System of Texas Counselor Notes—Update
  1. Sample Comprehensive Narrative Entries for TWIST Counselor Notes
  2. Revisions to WD 06-13 Shown in Track Changes
WD Letters General, NCP Choices, SNAP E&T, TAA, TANF/Choices, TWIST, WIOA 12/11/2020
AEL 01-19 Active Periods of Participation for Adult Education and Literacy AEL Letters AEL, WIOA 01/29/2019
WD 05-21, Chg 3 Active Workforce Career and Education Outreach Specialists Program—Update
  1. Workforce Career and Education Outreach Specialists Reporting Spreadsheet—Updated
  2. Revisions to WD 05-21, Change 2, Shown in Track Changes
WD Letters TANF/Choices, WIOA 08/29/2022
SR WFCMS-04 Change 1 Active Workforce Case Management System Questions & Answers—Update Staff Resources 10/30/2023
AEL 04-17 Active Implementing and Reporting Workforce Preparation Activities AEL Letters AEL, Fiscal - Administration, WIOA 09/05/2017
AEL 08-15 Active Allowable Advertising and Public Relations Expenditures AEL Letters AEL, Fiscal - Administration 06/22/2015
WD 14-13 Active The Workforce Information System of Texas: New Fund Code for Non–Texas Workforce Commission-Funded Grants WD Letters TWIST 03/12/2013
WD 47-06 Active Employment Service Salary and Fringe Benefit Reserve Balances WD Letters Financial Reporting 07/11/2006
TA 301 Active Agency-Board Agreement Requirements and Contact Information - PDF TA Bulletins Administration, Board Planning, General 01/12/2023
WD 02-07, Chg 1 Active Procurement of Workforce Services – Update
  1. 02-07-ch1-att1-twc.pdf
WD Letters Administration, General 02/01/2008
AEL 02-16, Chg 1 Active Implementing the Integrated Education and Training Service Approach—Update AEL Letters AEL, Fiscal - Administration, WIOA 10/13/2016
WD 02-19 Active Babel Notices
  1. Babel Notice Requirements
WD Letters All Programs, Equal Opportunity 01/29/2019
WD 47-09 Active Job Training Course Requirements for English as a Second Language Classes WD Letters All Programs 11/30/2009
08-23, Change 1 Active Texas Child Care Connection and Child Care Automated Attendance—Update
  1. Child Care Provider Template KinderConnect
  2. Revisions to WD Letter 08-23 Shown in Track Changes
  3. Revisions to WD Letter 08-23, Attachment 1 Shown in Track Changes
WD Letters Child Care 11/08/2023
AEL 03-17 Active Implementing and Reporting Workforce Training under the Integrated Education and Training Approach to Service Delivery AEL Letters AEL, Fiscal - Administration, WIOA 08/11/2017
TA 302 Active Texas Advocacy Project
  1. Texas Advocacy Project Referral Form
  2. Texas Advocacy Project Training Menu
  3. Texas Advocacy Project Services Overview
  4. Texas Advocacy Project Training Request Form
TA Bulletins General 02/22/2023
WD 22-21 Active Texas Rising Star Contracted Slots Pilot Program
  1. Texas Rising Star Contracted Slots Pilot Program Application
WD Letters Child Care 09/17/2021
AEL 01-23 Active Cash Draw and Expenditure Reporting System Instructions for AEL Grant Awards
  1. AEL Cost Category Descriptions
AEL Letters AEL, Financial Reporting 02/14/2023
WD 29-12 Active Federal Funding Accountability and Transparency Act of 2006—Update WD Letters Financial Reporting 09/27/2012
WD 51-97, Chg 1 Active Technical Assistance on Local Workforce Board Governance Structure
  1. Revised Page 3
WD Letters Board Planning 09/19/1997
WD 13-23 Active RESEA Exemptions, Outreach, and Appointment Cancelations
  1. Outreach Scripts
WD Letters RESEA, WorkInTexas.com 09/05/2023