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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

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Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

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If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Policy Letters

Guidance Number Status Subject Additional Attachments Keywords Publication Date
WD 24-01 Active Prohibition Against Discrimination Based on Disability or Limited English Proficiency in the Administration of Workforce Services Department of Health and Human Services, Office of Civil Rights, Decision against the Massachusetts Department of Transitional A Administration, Equal Opportunity 06/22/2001
WD 27-21 Active Texas Workforce Awards 27-21-att1-twc.pdf , 27-21-att2-twc.pdf Administration, AEL, Performance 10/21/2021
AEL 07-20 Active Fiscal Year 2021/Program Year 2020—Adult Education and Literacy Allocations and Fiscal Year 2020/Program Year 2019 Carryforward Funds Adult Education and Literacy Program Funding Summary Allocation AEL, Fiscal – Allocations, TANF/Choices 09/16/2020
WD 09-22 Active Prekindergarten Partnerships Child Care 07/01/2022
WD 18-22, Chg 1 Active Local Workforce Development Board Plans: Guidelines for Two-Year Plan Modifications of 2021–2024 Plans—Update WIOA Board Two-Year Plan Modification Form , TWIC Requirements , WIOA Target Occupations, In-Demand Occupations, and In-Demand Industries Template , WIOA Target Occupations, In-Demand Occupations, and In-Demand Industries Template Instructions , Revisions to WD Letter 18-22 Shown in Track Changes Board Planning, WIOA 04/11/2023
TA 297 Active Early Learning Public-Private Partnerships Guidebook TEA Early Learning Public-Private Partnerships Guidebook Child Care 03/13/2020
WD 03-22 Active Use of the New Texas Rising Star Rebrand Materials Texas Rising Star Branding Toolkit Child Care 01/24/2022
WD 37-07, Chg 1 Active Workforce Investment Act: Application of Definitions of Credential, Degree/Diploma, and Certificate: Clarification All Programs 01/02/2008
TA 289, Chg 3 Active WIOA Youth Program Elements—Update WIOA Youth Program Elements Matrix , Revisions to TA Bulletin 289, Change 2, Shown in Track Changes , Revisions to TA Bulletin 289, Change 2, Attachment 1, Shown in Track Changes TWIST, WIOA 07/27/2023
WD 15-16 Active Workforce Innovation and Opportunity Act: Eligibility Income Guidelines and Determining Minimum Self-Sufficiency Levels—Update TWIST, WIOA 07/12/2016
WD 19-22 Active Jobs for Veterans State Grants Program: Reforms and Responsibilities of Workforce Solutions Office Staff Serving Veterans DVOP Eligibility Triage Form , NVTI Serving Veterans Training Attendee Form Veterans, WIOA 08/24/2022
WD 27-19, Change 5 Active State Data Validation Requirements—Update WIOA Data Element Review , Revisions to WD Letter 27-19, Change 4, Shown in Track Changes ES, TAA, TWIST, Veterans, WIOA, WorkInTexas.com 10/12/2023
WD 17-19, Chg 1 Active Registered Apprenticeship Training Programs and the Eligible Training Providers List—Update Revisions to WD Letter 17-19 Shown in Track Changes Apprenticeship, ETP, WIOA 08/11/2021
WD 43-11, Chg 2 Active Priority of Service for Eligible Foster Youth—Update Revisions to WD 34-11 Chg 1, Shown in Track Changes Child Care, ES, NCP Choices, SNAP E&T, TAA, TANF/Choices, WIOA 02/19/2020
TA 252 Active Entering Board Contract Year Parent Share of Cost Amounts into The Workforce Information System of Texas Child Care, TWIST 08/09/2012
WD 58-05 Active Employment Assistance Programs For Certain Families of Military Personnel Veterans 08/31/2005
WD 17-07, Chg 1 Active Storage and Use of Disability-Related and Medical Information—Update Revisions to WD Letter 17-07 Shown in Track Changes Equal Opportunity, VR 01/26/2018
WD 21-20 Active COVID-19 and Board Contract Year 2020 Supplemental Child Care Funding Distributions BCY’20 Supplemental Funding Distributions for Child Care CCDBG CARES Act Funding Child Care, Natural Disaster 09/15/2020
WD 24-18 Active Premises Costs for Use of Texas Workforce Commission Buildings Fiscal - Administration 10/01/2018
WD 38-09 Active Changes to Reporting Training Activities in The Workforce Information System of Texas All Programs, TWIST 09/16/2009
WD 19-21, Chg 2 Active Child Care Provider Contracted Slots Agreements—Update Board Contracted Slots Report , Revisions to WD 19-21, Change 1, Shown in Track Changes Child Care 04/10/2023
WD 03-20 Active Texas Prekindergarten Partnership Summit Travel Reimbursement Texas Pre-K Partnership Summit Travel Voucher Child Care 02/19/2020
WD 25-21, Chg 2 Active Guidance on the Use of Metrix Learning™ Industry Certifications—Update Revisions to 25-21, Change 1, Shown in Track Changes General, WorkInTexas.com 11/04/2022
WD 24-02 Active House Bill 3473: Protection of Professionals who Report Cases of Child Abuse or Neglect Administration 09/26/2002
TA 287 Active Training, Assistive Technology, and Accessibility All Programs, Equal Opportunity, VR 01/17/2018
AEL 06-20 Active Adult Education and Literacy Services and Reporting during the COVID-19 Pandemic Period AEL, Natural Disaster 09/11/2020
TA 276, Chg 1 Active Child Care and Unemployment Insurance Early Warning Report and Child Care Income Report—Update Revisions to TAB 276 Shown in Track Changes Child Care, RESEA, UI 07/13/2022
WD 23-23 Active Child Care Quality Funds Report and Implementation and Expenditure Plan Board Child Care Quality Expenditure & Activity Report Template , Child Care Quality Expenditure & Activity Report Desk Aid, September 2023 Child Care 10/23/2023
WD 21-16, Chg 3 Active Requirements for Reporting and Fact-Finding for Suspected Fraud, Waste, Theft, Program Abuse Cases, and Recovery of Improper Payments—Update Administration, Child Care 07/29/2021
AEL 02-15 Active Adult Education and Literacy Incentive Awards Employer Partnership Adult Education and Literacy Incentive Awards 2015 Nomination Form , College Integration Adult Education and Literacy Incentive Awards 2015 Nomination Form AEL, TWIST 04/24/2015
WD 10-19, Chg 3 Active Fidelity Bonding Services—Update Fidelity Bond Request Form , Fidelity Bonding Brochure , Fidelity Bonding At-a-Glance , Fidelity Bonding Poster , Revisions to WD Letter 10-19, Change 2, Shown in Track Changes ES, Second Chance, SNAP E&T, TWIST, WorkInTexas.com 02/11/2022
WD 71-07 Active New Deadline for Entering Employer and Job Seeker Services into WorkInTexas.com WorkInTexas.com 12/31/2007
WD 24-11, Chg 1 Active Reporting Negative Incidents Involving Texas Workforce System Customers—Update Revisions to WD Letter 24-11 Shown in Track Changes All Programs, Equal Opportunity 01/17/2018
WD 11-16 Active Access and Data Security for Workforce Applications TWIST, WorkInTexas.com 06/15/2016
AEL 07-17, Chg 1 Active Required Syllabus Design for Adult Education and Literacy Instruction—Update Revisions to AEL 07-17 Shown in Track Changes AEL 07/21/2021
FDCM 06-22 Active State Fiscal Year (SFY) 2023 Subrecipient Monitoring Policies and Procedures Related to Local Workforce Development Boards FDCM 10/31/2022
WD 12-23 Active Provision of SNAP E&T Workfare Agreements for FFY'24 Federal Fiscal Year/Program Year 2024 Workfare Agreement Template , Workfare Agreement Checklist , Minimum Annual Number of Workfare Slots for Federal Fiscal Year 2024 by Board Area SNAP E&T 07/25/2023
AEL 04-20, Chg 1 Active Workforce Integration and Follow-Up Activities—Update Proportionate Distribution for Workforce Integration Initiatives , Revisions to AEL Letter 04-20 Shown in Track Changes AEL 08/31/2020
AEL 01-18, Chg 1 Active Educational Outcomes for Adult Education and Literacy—Update Revisions to AEL Letter 01-18 Shown in Track Changes AEL, WIOA 09/07/2018
SR WFCMS-04 Change 1 Active Workforce Case Management System Questions & Answers—Update 10/30/2023
AEL 04-16, Chg 2 Active Implementing Integrated Education and Training English Literacy and Civics Education—Update WD 04-16, Change 2, with Revisions Shown in Track Changes AEL, Fiscal - Administration, WIOA 07/21/2021
TA 294 Active Provider and Application IDs Used in TWIST and Eligible Training Provider/Program List ETP, TAA, TWIST, WIOA 01/17/2020
WD 17-12 Active Capturing Training-Related Employment Data in The Workforce Information System of Texas All Programs, TWIST 06/26/2012
TA 58 Active Uniformed Services Employment and Reemployment Rights Act of 1994 Veterans 03/31/2004
TA 167 Active New E-Mail Address and Procedures for Policy Clarification Requests All Programs 11/09/2007
WD 29-15, Chg 1 Active Board Oversight Capacity Evaluation Criteria—Update Sample Board Oversight Capacity Ratings Score Card , Board Attestation and Community Impact Statement Form , Revisions to WD Letter 29-15 Shown in Track Changes Administration 11/30/2017
WD 09-16 Active Plumbing Profession—Update General 05/09/2016
AEL 04-18 Active Program Year 2018–2019 Performance-Based Funding and Performance Allocation Holdback AEL 09/07/2018
WD 01-20, Chg 2 Active Managing Individuals in the WorkInTexas.com System—Update Revisions to WD Letter 01-20, Change 1, Shown in Track Changes ES, Rapid Response, RESEA, WorkInTexas.com 08/03/2022
AEL 02-17 Active Assessing English Language Learners in the Adult Education and Literacy Program AEL, Fiscal - Administration, WIOA 04/03/2017