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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

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Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

Filter results by using the boxes below. You may filter by Subject/Title, Guidance No., Status, Type, Keyword and Year. Once the filters are selected, click the "Filter" button. Click the "Clear All" button to reset the filters and begin a new search.

If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Policy Letters

Guidance Number Status Subject Additional Attachments Keywords Publication Date Sort ascending
SR WFCMS-05, Change 1 Active Workforce Case Management System Train-the-Trainer Sessions: Frequently Asked Questions 06/18/2024
WD 23-22, Change 2 Active Texas Rising Star Entry Level Designation Implementation—Update Revisions to WD 23-22, Change 1, Shown in Track Changes Child Care 06/18/2024
WD 06-24 Active Child Care Policy and Operational Changes Due to the Release of TX3C Board Policy and Procedure Updates Checklist , Board Policies to Rescind per Amendments to Chapter 809 , Notification of TX3C Implementation Templates for Parents and Providers Child Care, Fiscal - Administration, TWIST 05/24/2024
WD Letter 27-23, Change 1 Active Board Contract Year 2024 Child Care Allocations and Targets—Update BCY’24 Mid-Year Review of Board Child Care Targets and Allocations , Board Contract Year 2024 Child Care Allocations and Targets-Update as Shown in Track Changes Child Care 05/14/2024
WD 05-18, Change 1 Active Recovery, Use, and Remittance of Child Care Recoupments from Parents—Update Revisions to WD Letter 05-18 Shown in Track Changes Administration, Child Care, Fiscal - Administration 05/13/2024
WD 04-24 Active Choices Services TANF/Choices 05/09/2024
WD Letter 28-23, Change 2 Active Guidance on the Use of Metrix Learning™ Services―Update Metrix General Online Coursework Enrollment Goals—Count by Board , Metrix Industry Certification Track Training and Assistance Participant Estimates—Count by Board , Metrix—Texas Administrator Guide , Metrix Certification Tracks—Comprehensive Assistance Costs , Revisions to WD Letter 28-23, Change 1, Shown in Track Changes WIOA, WorkInTexas.com 05/07/2024
FDCM 01-24 Active Board Instructions: Reporting Requirements for Suspected Fraud, Waste, Theft, Program Abuse Cases, and Recovery of Improper Payments for the Child Care Program FDCM 04/29/2024
TA Bulletin 289, Change 5 Active WIOA Youth Program Elements—Update WIOA Youth Program Elements in WorkInTexas.com , Revisions to TA Bulletin 289, Change 4, Shown in Track Changes , Revisions to WIOA Youth Program Elements in WorkInTexas.com Shown in Track Changes WIOA, WorkInTexas.com 04/29/2024
WD 14-22, Change 2 Active Child Care Provider Data and Board Agreements—Update Child Care Services Provider Agreement Template , Child Care Services Provider Rate Addendum Template , Child Care Services Provider Texas Rising Star Mentoring Agreement , Revisions to WD Letter 14-22, Change 1, Shown in Track Changes Child Care 04/29/2024
SR WFCMS-06, Change 1 Active WorkInTexas.com Program Service Sequences wfcms-06-service-ch1-att1-service-sequencing-twc.pdf WorkInTexas.com 04/25/2024
WD 17-07, Change 2 Active Storage and Use of Disability-Related and Medical Information—Update Revisions to WD Letter 17-07, Change 1, shown in Track Changes Equal Opportunity, ETP, WIOA 04/16/2024
WD 03-24 Active Employment Service Complaint Determination Appeals Administration, ES 04/16/2024
TAB 289, Change 4 Rescinded WIOA Youth Program Elements—Update WIOA, WorkInTexas.com 04/15/2024
TA Bulletin 307 Active Provider Account Creation in WorkInTexas.com Instructions for Managing Providers in WorkInTexas.com Apprenticeship, ETP, General, WorkInTexas.com 04/09/2024
TA Bulletin 305, Change 2 Active Workforce Case Management System Policy Guidance—Update Revisions to TA Bulletin 305, Change 1, Shown in Track Changes Administration, ES, ETP, NCP Choices, RESEA, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 04/09/2024
TA Bulletin 306 Active Data Entry for Rapid Response Participants in WorkInTexas.com Rapid Response, WorkInTexas.com 04/09/2024
WD 16-19, Change 1 Active Collection of Limited English Proficiency Status and Preferred Language Data—Update Revisions to WD Letter 19-19, Shown in Track Changes Equal Opportunity, WIOA, WorkInTexas.com 04/09/2024
WD 13-21, Change 2 Active Initial Job Search Child Care—Update Revisions to WD Letter 13-21, Change 1, Shown in Track Changes Child Care 04/08/2024
WD 02-24 Active Boards, Contract Operators, and Registered Apprenticeship Programs Apprenticeship, WIOA 04/03/2024
WD Letter 05-20, Change 1 Active Veterans Reemployment Program—Update Revisions to WD Letter 05-20 Shown in Track Changes ES, ETP, Veterans, WIOA, WorkInTexas.com 04/02/2024
01-2024 Active Language Access Requirements Equal Opportunity 04/02/2024
TA 153, Change 1 Active Ensuring the Quality of Veteran Job Seekers’ Applications in WorkInTexas.com—Update Revisions to TA Bulletin 153 Shown in Track Changes ES, Veterans, WorkInTexas.com 04/02/2024
SR WFCMS-05 Rescinded Workforce Case Management System Train-the-Trainer Sessions: Frequently Asked Questions 04/02/2024
WD 30-20, Change 1 Active Trade Adjustment Assistance Final Rule–Update Revisions to WD Letter 30-20, Change 1, Shown in Track Changes Rapid Response, TAA, UI, WIOA, WorkInTexas.com 04/02/2024
TA Bulletin 305, Change 1 Rescinded Workforce Case Management System Policy Guidance—Update Apprenticeship, ES, ETP, NCP Choices, RESEA, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 04/02/2024
WD 13-18, Change 1 Active Wage Record Requests―Update TWC Wage Change Request Form , Revisions to WD Letter 13-18 Shown in Track Changes Administration 03/28/2024
TA Bulletin 167, Change 1 Active New Email Address and Procedures for Policy Clarification Requests―Update Revisions to TA Bulletin 167 Shown in Track Changes General 03/28/2024
WD 18-23, Change 2 Active Adult Education and Literacy Grant Application Review—Update AEL Local Service Provider Grant RFA 32024-00017—Board Review and Comment Form , Revisions to WD Letter 18-23, Change 1, Shown in Track Changes AEL, Board Planning, WIOA 03/25/2024
WD 29-19, Change 1 Active Statewide Eligible Training Providers List―Update Revisions to WD Letter 29-19 Shown in Track Changes Apprenticeship, ETP, WIOA 03/18/2024
TAB 294, Change 1 Active Provider and Program IDs Used in WorkInTexas.com and Eligible Training Provider/Program List—Update Revisions to TA Bulletin 294 Shown in Track Changes ETP, TAA, WIOA, WorkInTexas.com 03/18/2024
WD 10-19, Change 4 Active Fidelity Bonding Services—Update Fidelity Bond Request Form , Fidelity Bonding Brochure , Fidelity Bonding At-a-Glance , Fidelity Bonding Poster , Revisions to WD Letter 10-19, Change 3, Shown in Track Changes ES, NCP Choices, SNAP E&T, WorkInTexas.com 03/18/2024
WD Letter 27-20, Change 1 Active Common Exit Policy―Update Revisions to WD Letter 27-20 Shown in Track Changes ES, NCP Choices, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 03/18/2024
WD 15-16, Change 1 Active Workforce Innovation and Opportunity Act: Low-Income Guidelines and Determining Minimum Self-Sufficiency Levels—Update Revisions to WD Letter 15-16 Shown in Track Changes WIOA, WorkInTexas.com 03/18/2024
WD 18-21, Change 1 Active Coenrollment in the Trade Adjustment Assistance and Workforce Innovation and Opportunity Act Dislocated Worker Programs―Update Trade Adjustment Assistance Coenrollment Declination Form , Revisions to WD Letter 18-21 Shown in Track Changes TAA, WIOA, WorkInTexas.com 03/18/2024
WD 06-13, Change 2 Active Documenting Services and Participant Contact in WorkInTexas.com Case Notes—Update Attachment 1: Revisions to WD Letter 06-13 Shown in Track Changes , Sample Comprehensive Narrative Entries for WorkInTexas.com Case Notes General, NCP Choices, SNAP E&T, TAA, TANF/Choices, WIOA, WorkInTexas.com 03/18/2024
WD 06-19, Change 2 Active Incumbent Worker Training—Update Revisions to WD Letter 06-19 Shown in Track Changes , Incumbent Worker Tool , Notification Form for Incumbent Worker Training WIOA, WorkInTexas.com 03/18/2024
WD 02-23, Change 2 Active Adoption of a Universal Employment Plan—Update Revisions to WD Letter 02-23, Change 1, Shown in Track Changes ES, General, NCP Choices, RESEA, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 03/18/2024
WD 01-21, Change 1 Active Applying Priority of Service and Identifying and Documenting Veterans and Transitioning Service Members―Update Self-Attestation Form , Revisions to WD Letter 01-21 Shown in Track Changes ES, TAA, Veterans, WIOA, WorkInTexas.com 03/18/2024
WD Letter 15-19, Change 1 Active Guidelines for the Provision of Incentives for Workforce Innovation and Opportunity Act Youth and Choices, including NCP Choices Participants―Update Revisions to WD Letter 15-19 Shown in Track Changes NCP Choices, TANF/Choices, WIOA, WorkInTexas.com 03/18/2024
WD Letter 01-20, Change 3 Active Managing Reportable Individuals and Participants in the Wagner-Peyser and Jobs for Veterans State Grant Programs in WorkInTexas.com—Update Revisions to WD Letter 01-20, Change 2, Shown in Track Changes ES, Rapid Response, RESEA, Veterans, WorkInTexas.com 03/18/2024
WD 13-22, Change 2 Active Online Learning Management Systems and Performance Expectations—Update Revisions to WD Letter 13-22, Change 1, Shown in Track Changes TANF/Choices 03/18/2024
17-12, Change 1 Active Capturing Training-Related Employment Data in WorkInTexas.com―Update Revisions to WD Letter 17-12 Shown in Track Changes General, WIOA, WorkInTexas.com 03/18/2024
WD 28-23, Change 1 Rescinded Guidance on the Use of Metrix Learning™ Services―Update WIOA, WorkInTexas.com 03/18/2024
TA 305 Rescinded Workforce Case Management System Policy Guidance Administration, ES, ETP, NCP Choices, RESEA, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 03/18/2024
WD 16-21, Change 1 Active Trade Adjustment Assistance Reversion 2021―Update Revisions to WD Letter 16-21 Shown in Track Changes TAA, UI, WIOA, WorkInTexas.com 03/18/2024
WD 38-09, Change 1 Active Reporting Occupations Connected to Training Activities in WorkInTexas.com―Update Revisions to WD Letter 38-09 Shown in Track Changes Administration, General, WorkInTexas.com 03/18/2024
WD Letter 31-07, Change 1 Active Workforce Innovation and Opportunity Act: Ineligible Participants―Update Revisions to WD Letter 31-07 Shown in Track Changes WIOA, WorkInTexas.com 03/18/2024
WD 02-18, Change 1 Active Handling Sensitive Personal Information and Other Confidential Information—Update Revisions to WD Letter 02-18 Shown in Track Changes Administration, General 03/18/2024
WD 07-17, Change 1 Active Local Workforce Development Board Transportation Policies to Safeguard against the Misuse of Funds—Update Revisions to WD Letter 07-17 Shown in Track Changes Administration, Child Care, SNAP E&T, TAA, TANF/Choices, WIOA 03/18/2024